I've been going to Oksana Skin Esthetics for over 2 years (4 to 6 times a year). I'm definitely loyal to Oksana. She knows how to treat my skin. The best part about her facials is that she takes out every single one of my blackheads (poor Oksana). Even though it can be uncomfortable, I appreciate that she devotes most of our appointment clearing up my skin. I've gone to the fancy spas in the city for facials and they usually just take out one or two of your blackheads then spend the rest of the appointment trying to scare you that your skin is going to fall off because you didn't use x, y, z products five years ago while massaging you. I've bought a couple of several skin care products from Oksana and they work well with my skin. Note that it took me several visits (as well as trying out the samples at home) before I purchased from her. She does not pressure you into buying the products. The only downside with Oksana Skin Esthetics is that you have to book your appointment ahead of time (I book my next appt. after each session). It's not the type of place to call last minute for an appointment (or drop by). It's okay the wait is worth it.