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Sep 28, 2009 | Posted by: roboblogger

Apple Support Incident Review

Full story: MyMac.com

Apple Support rocks! Here's why. Last Sunday, I went up the street to the local Tucson Apple Store, and pulled the trigger on a purchase of a new Mac Pro Quad-Core 2.66 computer.

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tom

Saint Louis, MO

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Judge it!
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#1
Oct 7, 2009
 

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Trying to work on a Iphone issue. I just spent 15 minutes trying to give my email address to a support rep. she could not hear because of the background noise at her work location. I spent more time on ignore (a.k.a. on hold) than talking This has been a most laughable experience.
awc

Since: Dec 06

Dallas, TX

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#2
Oct 18, 2009
 

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I agree.
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