Apple Support Incident Review

Full story: MyMac.com

Apple Support rocks! Here's why. Last Sunday, I went up the street to the local Tucson Apple Store, and pulled the trigger on a purchase of a new Mac Pro Quad-Core 2.66 computer.

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tom

Saint Louis, MO

Judged:

Trying to work on a Iphone issue. I just spent 15 minutes trying to give my email address to a support rep. she could not hear because of the background noise at her work location. I spent more time on ignore (a.k.a. on hold) than talking This has been a most laughable experience.

awc

Since: Dec 06

19,661

Dallas, TX

Judged:

I agree.

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