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Roseburg, OR

u.s. cellular names dooley sales manager for roseburg loc...

U.S. Cellular has named Kyle Dooley Sales Manager for the company’s retail store in Roseburg. In this role, Dooley works closely with sales associates to help them effectively position the value of the company’s products and services to customers and deliver the best customer experience in the industry. He has been with the company for four years and has a background in management and customer service. “Kyle is passionate about providing the best experience for our customers,” said Roberta Winger, director of sales for U.S. Cellular in Oregon and California. “At U.S. Cellular we treat our customers like neighbors not numbers, and they enjoy benefits such as new devices faster without resigning contracts and the only points-based rewards program in the industry.” Dooley and his wife reside in Cottage Grove. In their spare time, they enjoy spending time outdoors hiking, camping and taking care of their horses, goats and chickens. About U.S. Cellular U.S. Cellular rewards its customers with unmatched benefits and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by its high-speed nationwide network that has the highest call quality of any national carrier. Currently, 31 percent of customers have access to 4G LTE speeds and 58 percent will have access by the end of 2012. U.S. Cellular was named a J.D. Power and Associates Customer Service Champion in 2012 for the second year in a row. To learn more about U.S. Cellular, visit one of its retail stores or uscellular.com. To get the latest news, promos and videos, connect with U.S. Cellular on Facebook.com/uscel lular, Twitter.com/uscell ular and YouTube.com/uscell ularcorp.  (Aug 28, 2012 | post #1)

Medford, OR

Don't Miss a Minute of the Olympics with Your Smartphone

Summer is in full swing and the 2012 Olympics are within throwing distance. It is also the busiest travel season and U.S. Cellular wants to help you keep up with all the Olympic action no matter where you are. Through the new NBC Olympics Live Extra app, customers can live-stream competitions and events straight to their mobile device. Whether you are ambling cross-country with the family or squeezing in an update on your lunch break, there is no reason to miss a single moment of your favorite event. Users can enjoy smooth video streaming on the Samsung Galaxy S III with U.S. Cellular’s high-speed nationwide network. Delivering a strong network is just one of the many ways that U.S. Cellular provides a better experience for its customers, including the only points-based rewards program in wireless and new devices faster without resigning contracts. Customers can also download the free Olympic 2012 app, which includes medal tally updates with countdown ticker, detailed schedules, venue information, news and more. However, there is no need to settle for the sidelines during the Olympics. Seize the summer as an opportunity to get in shape alongside your favorite athletes. To help organize your workout routines and keep your fitness goals on track, U.S. Cellular offers a range of apps designed to help you turn inspiration into action. From talking coaches to nutrition trackers, the following apps will simplify your training routine and have you optimizing your athletic prowess in no time: •Workout Trainer (Free) – features talking coaches; instructional photos and videos; complete programs for fitness goals; create-your-own workouts; workout schedule and reminders; music hosting; Shakerciser to find custom workouts; and ability to share workouts to social networks •Noom (Free) – features a personalized weight loss plan; daily weight loss tasks; food logging; exercise tracking with GPS or pedometer; sharing on Facebook and Twitter; motivational home screen widgets; programmable reminders; daily Noom score; and logbook to track workouts, meals and weight loss •Fooducate (Free) – users can automatically scan product barcode for nutrition information; see product reviews; and select better alternatives “What better a reminder to get out and be active this summer than viewing the accomplishments of these amazing athletes from the convenience of your mobile device?” said Roberta Winger, director of sales for U.S. Cellular in Oregon and California. “Our high-speed nationwide network keeps you connected while you’re out and about, making your U.S. Cellular device your one-stop mobile shop for all Olympics news and coverage this summer.” These apps are currently available for download on Google Play. U.S. Cellular offers a range of smartphone devices suited to fit your lifestyle including the Samsung Galaxy S® III, Samsung Galaxy S® Aviator™, HTC One™ V and more. Additionally, new U.S. Cellular customers are eligible for up to $300 in credit for switching providers now through August 12th.  (Jul 24, 2012 | post #1)

Crescent City, CA

More Than 50% of Consumers in the Northwest are Unhappy w...

A study announced today by U.S. Cellular indicates that 44 percent of individuals in the Pacific Northwest are in the “seven year itch” phase with their wireless provider, noting they are comfortable but suspect they are missing out on something better. Although 54 percent of the respondents admitted to being unhappy with their carrier over the past year, only 38 percent of all respondents have ever broken up with their provider. In spite of this overall dissatisfaction, respondents are hesitant to call it quits. It’s no secret that people are frustrated with their wireless experience, but people tolerate less because they don’t believe there is a better option. More than one-third (38 percent) of respondents say they stick with their current provider because they believe all carriers are the same, it is too much trouble to switch carriers, or they don’t want to sign a new contract. With the launch of Hello Better, U.S. Cellular is out to change these misperceptions by calling attention to continuous contracts and techno babble in the industry, inspiring the courage to end dysfunctional relationships and presenting a better solution. Creating the ideal customer experience has been and always will be the top priority for U.S. Cellular. The company has partnered with relationships expert Dr. Judith Wright for further insight and expertise as part of its ongoing commitment to valuable relationships by delivering the best customer experience. U.S. Cellular treats their customers like neighbors, not numbers.“An unbalanced relationship doesn’t work no matter how you slice it—whether it is with your spouse, friend, bank, hairdresser or your wireless provider,” said Dr. Wright.“All too often we give up on what matters to us—thinking that’s what is best for the relationship. We figure it's easier to stay than to move on. But we ultimately sabotage any hopes of having a good relationship, because a good relationship means that both parties are getting what they need and want. It is critical to go for what we want in a relationship.” By introducing Hello Better to the public, U.S. Cellular is encouraging people to say goodbye to dysfunctional wireless relationships and say hello to a better experience. U.S. Cellular is calling attention to the aggravation customers have with their wireless carriers and proving that a better relationship is possible. To help consumers make a clean break, right now U.S. Cellular is offering up to $300 to customers who switch to U.S. Cellular through a $100 smartphone activation credit and up to $200 when they trade in their used phone. “We believe it’s time for consumers to know they don’t have to settle with their wireless relationship,” said Roberta Winger, director of sales for U.S. Cellular in Oregon and Calfornia.“At U.S. Cellular, people can expect to be treated with respect, fairness and honesty. Our associates in California aim to deliver on this commitment every day at every consumer interaction.” U.S. Cellular customers enjoy unique benefits, such as new devices faster without resigning contracts after the first, free Overage Protection and free Battery Swap. U.S. Cellular also offers customers the only points-based rewards program in the industry, which rewards customers for simple things, such as paying bills on-time, adding a line or referring friends and family. Points may be used for faster phone upgrades, additional lines, devices, accessories and ringtones. Other key findings in the Pacific Northwest from U.S. Cellular about dysfunctional wireless relationships include: •“It's too expensive to get out of my contract” is cited as the number one reason stopping respondents from switching providers •The most common reaction to being unhappy with a carrier is to complain to others •Males are significantly more likely than females to have indifferent or negative feelings toward their wireless provider  (Jul 16, 2012 | post #1)

Clearlake, CA

More Than 50% of Consumers in the Northwest are Unhappy w...

A study announced today by U.S. Cellular indicates that 44 percent of individuals in the Pacific Northwest are in the “seven year itch” phase with their wireless provider, noting they are comfortable but suspect they are missing out on something better. Although 54 percent of the respondents admitted to being unhappy with their carrier over the past year, only 38 percent of all respondents have ever broken up with their provider. In spite of this overall dissatisfaction, respondents are hesitant to call it quits. It’s no secret that people are frustrated with their wireless experience, but people tolerate less because they don’t believe there is a better option. More than one-third (38 percent) of respondents say they stick with their current provider because they believe all carriers are the same, it is too much trouble to switch carriers, or they don’t want to sign a new contract. With the launch of Hello Better, U.S. Cellular is out to change these misperceptions by calling attention to continuous contracts and techno babble in the industry, inspiring the courage to end dysfunctional relationships and presenting a better solution. Creating the ideal customer experience has been and always will be the top priority for U.S. Cellular. The company has partnered with relationships expert Dr. Judith Wright for further insight and expertise as part of its ongoing commitment to valuable relationships by delivering the best customer experience. U.S. Cellular treats their customers like neighbors, not numbers.“An unbalanced relationship doesn’t work no matter how you slice it—whether it is with your spouse, friend, bank, hairdresser or your wireless provider,” said Dr. Wright.“All too often we give up on what matters to us—thinking that’s what is best for the relationship. We figure it's easier to stay than to move on. But we ultimately sabotage any hopes of having a good relationship, because a good relationship means that both parties are getting what they need and want. It is critical to go for what we want in a relationship.” By introducing Hello Better to the public, U.S. Cellular is encouraging people to say goodbye to dysfunctional wireless relationships and say hello to a better experience. U.S. Cellular is calling attention to the aggravation customers have with their wireless carriers and proving that a better relationship is possible. To help consumers make a clean break, right now U.S. Cellular is offering up to $300 to customers who switch to U.S. Cellular through a $100 smartphone activation credit and up to $200 when they trade in their used phone. “We believe it’s time for consumers to know they don’t have to settle with their wireless relationship,” said Roberta Winger, director of sales for U.S. Cellular in California and Oregon.“At U.S. Cellular, people can expect to be treated with respect, fairness and honesty. Our associates in California aim to deliver on this commitment every day at every consumer interaction.” U.S. Cellular customers enjoy unique benefits, such as new devices faster without resigning contracts after the first, free Overage Protection and free Battery Swap. U.S. Cellular also offers customers the only points-based rewards program in the industry, which rewards customers for simple things, such as paying bills on-time, adding a line or referring friends and family. Points may be used for faster phone upgrades, additional lines, devices, accessories and ringtones. Other key findings in the Pacific Northwest from U.S. Cellular about dysfunctional wireless relationships include: •“It's too expensive to get out of my contract” is cited as the number one reason stopping respondents from switching providers •The most common reaction to being unhappy with a carrier is to complain to others •Males are significantly more likely than females to have indifferent or negative feelings toward their wireless provider  (Jul 16, 2012 | post #1)

Grants Pass, OR

More Than 50% of Consumers in the Northwest are Unhappy w...

A study announced today by U.S. Cellular indicates that 44 percent of individuals in the Pacific Northwest are in the “seven year itch” phase with their wireless provider, noting they are comfortable but suspect they are missing out on something better. Although 54 percent of the respondents admitted to being unhappy with their carrier over the past year, only 38 percent of all respondents have ever broken up with their provider. In spite of this overall dissatisfaction, respondents are hesitant to call it quits. It’s no secret that people are frustrated with their wireless experience, but people tolerate less because they don’t believe there is a better option. More than one-third (38 percent) of respondents say they stick with their current provider because they believe all carriers are the same, it is too much trouble to switch carriers, or they don’t want to sign a new contract. With the launch of Hello Better, U.S. Cellular is out to change these misperceptions by calling attention to continuous contracts and techno babble in the industry, inspiring the courage to end dysfunctional relationships and presenting a better solution. Creating the ideal customer experience has been and always will be the top priority for U.S. Cellular. The company has partnered with relationships expert Dr. Judith Wright for further insight and expertise as part of its ongoing commitment to valuable relationships by delivering the best customer experience. U.S. Cellular treats their customers like neighbors, not numbers. “An unbalanced relationship doesn’t work no matter how you slice it—whether it is with your spouse, friend, bank, hairdresser or your wireless provider,” said Dr. Wright. “All too often we give up on what matters to us—thinking that’s what is best for the relationship. We figure it's easier to stay than to move on. But we ultimately sabotage any hopes of having a good relationship, because a good relationship means that both parties are getting what they need and want. It is critical to go for what we want in a relationship.” By introducing Hello Better to the public, U.S. Cellular is encouraging people to say goodbye to dysfunctional wireless relationships and say hello to a better experience. U.S. Cellular is calling attention to the aggravation customers have with their wireless carriers and proving that a better relationship is possible. To help consumers make a clean break, right now U.S. Cellular is offering up to $300 to customers who switch to U.S. Cellular through a $100 smartphone activation credit and up to $200 when they trade in their used phone. “We believe it’s time for consumers to know they don’t have to settle with their wireless relationship,” said Roberta Winger, director of sales for U.S. Cellular in Oregon and Calfornia. “At U.S. Cellular, people can expect to be treated with respect, fairness and honesty. Our associates in Oregon aim to deliver on this commitment every day at every consumer interaction.” U.S. Cellular customers enjoy unique benefits, such as new devices faster without resigning contracts after the first, free Overage Protection and free Battery Swap. U.S. Cellular also offers customers the only points-based rewards program in the industry, which rewards customers for simple things, such as paying bills on-time, adding a line or referring friends and family. Points may be used for faster phone upgrades, additional lines, devices, accessories and ringtones. Other key findings in the Pacific Northwest from U.S. Cellular about dysfunctional wireless relationships include: •“It's too expensive to get out of my contract” is cited as the number one reason stopping respondents from switching providers •The most common reaction to being unhappy with a carrier is to complain to others •Males are significantly more likely than females to have indifferent or negative feelings toward their wireless provider  (Jul 16, 2012 | post #1)

Grants Pass, OR

U.S. Cellular Improves Cell Coverage in Grants Pass

U.S. Cellular continues to invest in its high-speed nationwide network with a new cell tower in Grants Pass. The site will increase U.S. Cellular’s coverage and capacity west of Grants Pass and is one of more than 250 towers U.S. Cellular has built across the state. “We’re committed to delivering products and services that simplify and enhance our customers’ daily lives,” said Roberta Winger, director of sales for U.S. Cellular in Oregon and California. “This network enhancement will help our customers stay connected to friends and family.” With U.S. Cellular’s nationwide network, websites open fast and emails download quickly on the company’s smartphone and mobile tablet lineup that includes the Samsung Galaxy S II and Samsung Galaxy Tab 10.1. To select locations for new towers, U.S. Cellular has teams of system performance engineers who drive through the company’s network coverage area, sometimes hundreds of miles a day, to test the signal strength and call quality. U.S. Cellular also listens to customer feedback to help identify the communities that would benefit from another tower. About U.S. Cellular U.S. Cellular rewards its customers with unmatched benefits and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by its high-speed nationwide network that has the highest call quality of any national carrier. Currently, 25 percent of customers have access to 4G LTE speeds and 54 percent will have access by the end of 2012. U.S. Cellular was named a J.D. Power and Associates Customer Service Champion in 2012 for the second year in a row. To learn more about U.S. Cellular, visit one of its retail stores or uscellular.com. To get the latest news, promos and videos, connect with U.S. Cellular on Facebook.com/uscel lular, Twitter.com/uscell ular and YouTube.com/uscell ularcorp.  (Jun 13, 2012 | post #1)