American Express CEO Kenneth I. Chenault Sells 48,000 Shares

anyone know how to write to any of the corporate heads of am ex

I am wondering the same, how to contact corporate persons from AMEX....not -so -customer service oriented business card. ARe we in the 21st century?
-from the silicon valley

email for chenault wrote:

anyone know how to write to any of the corporate heads of am ex

did you find out?

American Express Co.
Kenneth I. Chenault
Chairman and CEO
World Financial Center
200 Vesey St.
New York, NY 10285

what do you want to ask him?

Does anyone have his e-mail address at American Express.

I would like to write a letter advising him of his very unprofessional people he has representing him at AMEX

I would like to Contact Mr Chenault also. If anyone has an email address I would love to have. You get NO customer service with this company!

I have found Amex to do some "creative billing" on their statements when you have a dispute, they say they suspend the charges while in dispute but in fact they simply spin them to another portion of the balance due. And then decline the dispute because their stock is sliding!
Misleading and sneaky...use CASH...merchants will usually give you a nice discount for it if you ask!
FIGHT BACK...USE CASH...TAKE THE PLASTIC OUT OF YOUR WALLET!

I recently discovered fraud on my AMEX blue card. I had less than 200 available credit and someone from AMEX approved a fraudulent $1400 purchase for an airline ticket to Spain. This occurred immediately after the billing cycle ended early in the month, so I did not discover the fraud for weeks. They assure me that they have turned this over to their fraud department, and have "suspended" the charges. Yet, they also say that if I choose to pay off my account now, that I must pay the fraudulent charge and they will reimburse me later "when it is settled." I still have not been able to speak with the "fraud specialist" who is supposedley working on this action. We will wait and see what happens. I am not holding my breath. I will never use AMEX again. I always had such faith in them, but that faith is gone. I have called repeatedley, and am now hiring a lawyer to take care of this.

Update on my latest post. Thank goodness, AMEX fraud specialists did investigate the fraudulent activity on my account and it has bben removed. I am very relieved! Thanks AMEX, Teresa Misco

I am very unhappy with AMX after over 10 years of using american express and using their merchant card in our business. They out of the blue cancelled without explination all 3 of my AMX card. For 10 years I have paid the minimum or more, on time , every time. It happened in the middle of my trip (vacation). I had to scramble to redo all my auto pays, and almost missed my whole vacation. My company purchase over 200k every year and this is the treatment I get from them. I too want Mr. Kenneth I. Chenault EMail address.

I had AMEX for many years, corporate and AMEX Blue for personal. In December 2007 they raised my interest rate to 29% on a $1500 balance for no reason - they said I was ONE day late (which I wasn't I have the bank records) on a payment. So I paid it off and cancelled all my AMEX accounts. IDIOTS!

for Mr. Kenneth Chenault ceo please email me right back please as soon as possible to end99@comcast.net

please email me right back to lend99@comcast.net or very urgent please.

worst customer service ever. i found this on another site....

chenault@aexp.com

correction...
ken.chenault@aexp.com

It may also be:

Kenneth.I.Chenault@aexp.com

Nonetheless, they all go straight to the "Office of the President" - PR dept.

AMEX Sucks wrote:

correction...
ken.chenault@aexp.com

You don't need Ken Chenaults e mail address. You should be making a formal complaint to the FDIC, and the FTC when you get screwed over by AMEX. This includes when they won't honor their offers you receive in the mail, the fraud comment above, or when they don't comply with federal or state banking laws. This is the best way to get results. Go to
FDIC.gov and FTC.gov to file your complaint.

"I am very unhappy with AMX after over 10 years of using american express and using their merchant card in our business. They out of the blue cancelled without explination all 3 of my AMX card."

I'm wondering what part of that story you left out. Credit card companies won't cancel accounts out of the blue for no reason at all. Regardless of being on time all the time (which is basically the main term of the agreement when a credit card company LENDS YOU MONEY), there may have been other factors. Overall creditworthiness is looked at, or you may have violated your cardmember agreement.

Either way, I sincerely doubt it was a random act. Give the full story, or keep it to yourself.

I got a letter last night informing me that after almost two decades, they were suspending my flex-pay portion of my green card. No warning, no hearing, no appeals. I carry a rather hefty flex balance but I pay every month, on time, and have for years and years. I'm a cash cow for them, you would think. Reliable fee and interest payments. But nope. Apparently, I haven't paid well enough. They want to see a balance go up and down, not up for consecutive months. So now I have to come up with 15,000 or they may take away my whole card. I know cards are bad news with interest and all, but I was playing by the rules and they changed the game, midway through. Glad Congress is passing a credit card reform act.