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Bill

Edwardsville, IL

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#1
Apr 16, 2010
 
I have a Gateway FPD2485W - 24" monitor. The monitor just failed after about 2 1/2 years life. I am not sure what's wrong with it, it has not been abused, dropped, etc. Out of no where it stopped coming on. When you try and power it up now you see a quick blip of the Gateway symbol and a quick sound then it just goes black. It even makes the normal little jingle tune when it starts up and then thats it. The power button light will stay blue for about 7-8 seconds and then it turns orange. I have read online that Gateway monitors have experienced problems with the back light. Can anybody tell me if this sounds like my issue and how can I fix it without costly repairs? Where can you buy a replacement back light, how much do they cost and can an average Joe fix it himself? This was an expensive monitor and I hate to have it sit around and collect dust.

Since: Apr 10

Titusville, PA

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#2
Apr 21, 2010
 
Bill
Like most Gateway's the power board has come to the end of its life. But you can bring it back from the dead. The cause is bad capacitors on the power board. Usually the backlight does not go out without diming of the screen first.
You can take it to a repair shop to have it fixed, Diagnose = 45/75 $ to look at it,+parts + repair labor. You are looking at approximately 125 and up. A reasonable person would look into the purchasing of a new unit if they could not do the work themselves. Monitors have dropped so much in price in the last few years, a 19” runs around 100/125 and a 24 may be had for around 200/300.
Now if you are handy with a soldering gun, and not afraid of electronics, you may do the job yourself.
Identify the values of the capacitors and get the replacements (should be of the exact same value example 475uF 25V 105C) there may be several with the same value and a few of another value. When I do the repairs I replace all the smaller ones, the large ones like ½“x 1 ¼” in diameter usually don’t go bad. The thing to look for is it the tops are domed or the bottom shows that anything is pushing out,(usually a foam disk under them) this is caused by swelling of the contents due to heat.
I have not done repairs on this model gateway, so if you could share photos if you do the repair, would be greatly appreciated.
I have done several of the gateways FPD2185 with very good success. And all are still working today. Keep in mind this may not be your problem, and it may be something much more costly.
I do take on repairing, but I am not a business for profit, just do it as an interesting hobby, also hate to see a good piece of equipment go to a land fill.
I also try to purchase monitors for parts, if you should go with the upgrading to a newer one.
Email at sprint6@zoominternet

Since: Apr 11

Rochester, NY

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#3
Apr 25, 2011
 
Hey Bill,

Mine does something very similar, but after cycling it a few times it came back and I'm using it right now.

(Afraid to turn it off!)

Symptoms (same in VGA mode or DVI mode):

* Turn on the monitor and the screen comes on for a second and then goes black.

* The menu works, but of course you can't see it.

So it's like something tells the screen to turn off, but it can still turn back on if you recycle it (on for 1 second, or at times it just stays on).

I can work on this (use to build radios and other circuitry) but how would I know which components to replace?

Thanks Much in Advance !!!

AM
Dave

Richmond, TX

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#4
Jun 26, 2011
 
questech wrote:
Hey Bill,
Mine does something very similar, but after cycling it a few times it came back and I'm using it right now.
(Afraid to turn it off!)
Symptoms (same in VGA mode or DVI mode):
* Turn on the monitor and the screen comes on for a second and then goes black.
* The menu works, but of course you can't see it.
So it's like something tells the screen to turn off, but it can still turn back on if you recycle it (on for 1 second, or at times it just stays on).
I can work on this (use to build radios and other circuitry) but how would I know which components to replace?
Thanks Much in Advance !!!
AM
I am having this EXACT issue... if I cycle it off and on between 5-20 times it will work. I have come to find out if I get the gateway logo to stay on the full 5 seconds or so that it is supposed to that it will work. if it just blips on for a second it wont and I know to try a recycle. Is this the capacitor issue?? Just curious! Thank you!
Sprint6

Titusville, PA

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#5
Jun 26, 2011
 
Yes all these force restart methods will work but it is only a temporary fix to make it a more costly repair when it fails and will not restart. When not repaired at the first sign that the power supply is failing, and forced to restart after the safety circuit has interrupted the starting of the monitor.
This causes more stress to other components that should not receive the voltage and signals out of their normal, will fail and possibly make the cost of a cheap repair into a repair costing more than the value of the monitor.
A monitor when fixed properly when it shows first signs of malfunction can be repaired for under $50.00, and give several years of excellent service to you. Postponed and you will be out shopping for a new one soon. Yes some of the one I have repaired over 3 years ago are still in service today.
I have some of these Gateway’s for sale if you decide to for-go the repairs till it dies, or I can repair it now for you.
This Gateway FPD 2185W or the 2285W or 2300W yes Gateway is my favorite Monitor , I also do a few other brands side by side Gateway hands down the best. Sprint6@zoominternet.net
Jai

Portland, OR

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#6
Oct 3, 2011
 
Ugh, mine has been doing that exact same thing described in the most recent posts. It's had a problem turning back on when I turn off the pc connected to it for over a year, so I've been leaving everything on. Made the "mistake" of turning it off while I was on a trip, and now it seems its done with displaying an image ever again and I'm screwed. New monitor time...:(
Dave2ssrs

Richmond, TX

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#7
Oct 4, 2011
 
Jai, if you buy a new monitor I will buy your old, broken Gateway!(let me know if you want to sell it) It took me about 30 minutes (being extra careful with the capasitor replacement) to fix it! I bought a $10 Rubicon Capasitor replacement kit for the monitor and it is as good as new!
Mike L

Broomfield, CO

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#8
Jan 11, 2012
 
I have a FPD2485W on s Windows 7 machine. When i have a fairly continuous color on the screen, i get deep shadows. this is especially prominent in movies. if there is a large dark area, the color will have large patches of off color such as green. I have tried to adjust both the monitor and windows with no luck.
old gateway FPD2485W

Andover, MA

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#9
Jun 5, 2012
 
I have an FPD2485W Gateway with similar problems. If you are interested in purchasing it, let me know via email: ggnabasik at garent.com

Works great but takes 2-3 minutes after power down or going dark to recover where the Gateway logo stays up more than a half a second.
Dave2ssrs wrote:
Jai, if you buy a new monitor I will buy your old, broken Gateway!(let me know if you want to sell it) It took me about 30 minutes (being extra careful with the capasitor replacement) to fix it! I bought a $10 Rubicon Capasitor replacement kit for the monitor and it is as good as new!
Sprint6

Titusville, PA

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#10
Jun 6, 2012
 
For anyone that needs service repairs, or to dispose of unrepeatable units, i would like to purchase these units for parts. Please email sprint6@zoominternet.net to discuss any concerns that you may have on repair of units, or sale for parts.
Help

Santa Rosa, CA

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#11
Aug 24, 2012
 
I have this monitor and for whatever reason it wont automatically accept the proper input. Now its on the wrong input setting and I can't see the settings to change it. Any suggestions?
Sprint6

Titusville, PA

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#12
Aug 24, 2012
 
Help wrote:
I have this monitor and for whatever reason it wont automatically accept the proper input. Now its on the wrong input setting and I can't see the settings to change it. Any suggestions?
Discribe just what you see on screen while it is starting up.
Are you sure that it is on the improper input setting.
You may find that the unit has shutdown the backlamps because of a fault in one of the circuit boards, which causes the screen to display only a black screen and the settings controle display does not show on screen.
Does the bottom indicator lamp show Blue or Orange?
Disconnect the video input and then cycle the monitor back on and take notes of what shows on screen and the duration of the events that you see.
Reconnect the imput VGA or DVI. Preferably a unit that has VGA for the first test of the display. Then one with DVI.
If there is a problem with the monitors video main board, a DVI may not be reconised by the monitor, and go into sleep mode.
Help

Santa Rosa, CA

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#13
Aug 25, 2012
 
Sprint6 wrote:
<quoted text>
Discribe just what you see on screen while it is starting up.
Are you sure that it is on the improper input setting.
You may find that the unit has shutdown the backlamps because of a fault in one of the circuit boards, which causes the screen to display only a black screen and the settings controle display does not show on screen.
Does the bottom indicator lamp show Blue or Orange?
Disconnect the video input and then cycle the monitor back on and take notes of what shows on screen and the duration of the events that you see.
Reconnect the imput VGA or DVI. Preferably a unit that has VGA for the first test of the display. Then one with DVI.
If there is a problem with the monitors video main board, a DVI may not be reconised by the monitor, and go into sleep mode.
Thank you for the suggestions. It should be noted that this is a secondary monitor to extend my display. The computer is regognizing the display.
Without any connection, it started up, showed the gateway logo, then the indicator light turned orange.
With the VGA it started up, showed gateway logo, the indicator light stayed blue then the screen went black.
With the DVI, showed gateway logo, the indicator light stayed blue then the screen blinked live, then went black.

Any more suggestions? Thank you in advance!
Sprint6

Titusville, PA

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#14
Aug 26, 2012
 
Looks like the capacitors should be replaced on the power inverter circuit of this unit for starters, and evaluate the otheer circuits while the unit is in for repairs. If you try to cycle the unit on and off much before this is done it may cause more components to fail, and possably cause it to cost more to repair the unit. Kits are available on the web for do it yourself repair.
If you prefer to have it repaired, i can help with that, email Sprint6@zoominternet.net.
Cybervike

Midlothian, VA

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#15
Nov 6, 2012
 
I have this monitor and I cannot get it to power on. There is no light coming on indicating it is "on" yet the speakers work and if I connect it to a laptop the laptop sees it as a secondary display but no power or video seems to be displaying.

I've tried the component and DVI connections only.

What could be the cause?

Thanks
Michael

Greensboro, NC

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#16
Nov 24, 2012
 
My Gateway FPD2485W worked fine until I connected it to another pc (intel i7-3770K, Radeon HD 7950 graphics card).
If I have the monitor turned on when I start the pc the desktop will be shown (windows 7 64bit) then the screen will go blank. Turning off the monitor and then on solves the problem. If I wait untill the pc is fully booted and then turn on the monitor there is no problem.
Please respond with any ideas.
Thanks.

Since: Apr 10

Titusville, PA

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#17
Nov 25, 2012
 
Most often when the monitors start to fail you will notice irratic response while starting the Unit.” then the screen will go blank” is a common failure of the capacitors.” Turning off the monitor and then on solves the problem.” Is what most try to get the unit to restart: which for a while may work for you. It is a bit random at first, then getts progrressivly worse. Repeating this long enough will cause additional damage to other components within the monitor “one week electronic component (capacitors) will work the other components outside of there specs limits and cause failures, way beyond the immediat “simple repair”, may leave the unit beyound its cost of replacement if continued to be forced to restart by turning on and off eventually.I would have it serviced immediately to reduce the cost of repairs.Sprint6@zoominternet.n et
Michael

Greensboro, NC

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#18
Nov 30, 2012
 
It seems like it's not the capacitors. When I plug my laptop in to the gateway monitor it works fine. Does it need to sync with the video card?

Since: Apr 10

Titusville, PA

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#19
Dec 4, 2012
 
Michael wrote:
It seems like it's not the capacitors. When I plug my laptop in to the gateway monitor it works fine. Does it need to sync with the video card?
it may be that the laptop has a VGA input and the monitor has been set to accept VGA input, you may connect it to a computer with DVI
connections and it will or should show a screen to select dvi, if not it should show NO Video Input. you can use the buttons, Touch Control Panel on the right side to manually select the imput that you want or are using from your video card.

there is also a progran to be used or can be used, Easy Tune for gateway monitors also may give additional usability to your monitor.
Bill L

Phoenix, AZ

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#20
Apr 28, 2013
 
My FPD2484W will some times start up immediately. Then, for long periods of time it will take several seconds to several minutes to obtain video. Is there a menu setting or other hardware routine to get it to turn on right away all the time?

I have downloaded Easy Tune but this doesn't address the issue.

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