cannot sync--required folder not found

on windows vista, btw
this problem 'coincidentally(?)' occured immediately following my update to itunes 7.7.
my itunes works great. my iPod works great. previously they were a match made in heaven, but follwing the latest upgrade i suddeny cannot sync my iPod. whenever i plug it i, my iPod screen gets stuck on the 'connecting' screen and freezes my itunes. but it does show up in 'my computer' still. after i manually eject my iPod, itunes gives me an error msg: "cannot sync 'jason's iPod' because required folder cannot be found" at the behest of the apple people, i have uninstalled and re-installed itunes a few times and they have even suggested i 'start over' and restore my iPod, but i hesitate for 2 reasons: i have stuff on my iPod that is only on my iPod and also, it still syncs fine with my computer at work, which has not been updated to 7.7 yet. any help? has anybody experinced or heard of this particular error. i have about a hundred new songs in my itunes i'm dying to listen to, please help!!!

jason wrote:

on windows vista, btw
this problem 'coincidentally(?)' occured immediately following my update to itunes 7.7.
my itunes works great. my iPod works great. previously they were a match made in heaven, but follwing the latest upgrade i suddeny cannot sync my iPod. whenever i plug it i, my iPod screen gets stuck on the 'connecting' screen and freezes my itunes. but it does show up in 'my computer' still. after i manually eject my iPod, itunes gives me an error msg: "cannot sync 'jason's iPod' because required folder cannot be found" at the behest of the apple people, i have uninstalled and re-installed itunes a few times and they have even suggested i 'start over' and restore my iPod, but i hesitate for 2 reasons: i have stuff on my iPod that is only on my iPod and also, it still syncs fine with my computer at work, which has not been updated to 7.7 yet. any help? has anybody experinced or heard of this particular error. i have about a hundred new songs in my itunes i'm dying to listen to, please help!!!

I have the exact same problem, would really appreciate advice if anyone has a solution.

I've had same issue - I'm on XP (sp2). Problem started after 7.7. I've tried all the "fixes" I could find on the web and no change. Help?!?

I am having the exact same problem as Jason. I have done the "5 R's" and even had my iPod replaced with a new one by apple (suspecting they couldn't slove the problem). But even now, with a completely new iPod, Windows (Vista) recognizes the iPod (as it did previously), but iTunes does not. The iPod displays that it is connected, but does not appear in the iTunes source list! Then, as soon as I disconnect the iPod (as there's no other way) then suddenly it appears and several error messages come up saying: "Jarad's iPod cannot be synced. The required folder cannot be found." !!! This is so fustrating!!!! Is there anyone out there who can help?

Someone needs to find a solution to this because it's killing me

more good news ;( if some of u wanna try similar things to further frustrate yourselves. so not only does my iPod wrok on my other computer, but other iPods work on my computer! there is a unique problem only between MY itunes and MY iPod. in other words, nothing is wrong, but nothing is right. i'm gonna pull out my hair! or maybe symbolically smash some apples in my backyard!!
somebody's gotta stumble on something soon, guys!

I just got this problem as well and have found nothing that helps elsewhere online or through apple. I also believe it has something to do with windows XP and the new 7.7 version, since most people with the problem have this setup. I will post anything i find out.

I am on hold with apple...this just erased all 7000 of my songs....there will be hell to pay!!!!!!!!!!

SAME THING. What's the big idea eh? Somebody do something. now.

"Right click on your iTunes folder, unselect read only and click apply. Select option to apply to all subfolders and files. Do the same for any picture folders or anything else you are trying to sync."

I found this in another topic. Seems to have worked for most people. Not for me, so please still help!

this is happening to me, too! i just upgraded my itunes and now when i plug my ipod (80gb, ipod classic) in itunes freezes. i can't even get to what's on my ipod. when i pull out the usb cord i get the error message.:( please help

rachel s wrote:

this is happening to me, too! i just upgraded my itunes and now when i plug my ipod (80gb, ipod classic) in itunes freezes. i can't even get to what's on my ipod. when i pull out the usb cord i get the error message.:( please help

thats the EXACT same that happens to me..
plus i haven't even set my ipod to automatically sync (ever!)
so what do i do???

This is happening to me to where the error message reads it cannot find my folder... ug. I just upgraded to 7.7 iTunes too.

having the same problem. currently downloading itunes 7.6 to hopefully temporarily solve the issue.

The EXACT same thing is happening to me also! And its really become frustrating!

where can I get version 7.6?

Did you get help to resolve this problem. I have exactly the same problem but I do not see any answers.

Thanks

jason wrote:

on windows vista, btw
this problem 'coincidentally(?)' occured immediately following my update to itunes 7.7.
my itunes works great. my iPod works great. previously they were a match made in heaven, but follwing the latest upgrade i suddeny cannot sync my iPod. whenever i plug it i, my iPod screen gets stuck on the 'connecting' screen and freezes my itunes. but it does show up in 'my computer' still. after i manually eject my iPod, itunes gives me an error msg: "cannot sync 'jason's iPod' because required folder cannot be found" at the behest of the apple people, i have uninstalled and re-installed itunes a few times and they have even suggested i 'start over' and restore my iPod, but i hesitate for 2 reasons: i have stuff on my iPod that is only on my iPod and also, it still syncs fine with my computer at work, which has not been updated to 7.7 yet. any help? has anybody experinced or heard of this particular error. i have about a hundred new songs in my itunes i'm dying to listen to, please help!!!

Need help with the problem Jason from Dallas has.

oldapps.com

I re-installed 7.6 as I could no longer connect my Ipod to my computer when I installed 7.7.

Anthony wrote:

where can I get version 7.6?

lepht or xangelx;

did downgrading back to 7.6 fix the prob?
i'm not sure if that's a viable option for me since i have to have 7.7 for the new iPhone, but i am curious whether it works...

i'm also considering getting a podshare program and dumping my iPod to a different computer and starting over. not my preference tho if anybody is close to any answers yet.