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Nov 17, 2011 | Posted by: roboblogger

Del Fuego Tex-Mex Spices Up St. James [International Flavors of Smithtown]

Full story: Patch.com

Joseph DeNicola wants customers at his new Tex Mex eatery, Del Fuego , in St. James to experience one thing.

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Jennifer K

Centereach, NY

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#1
Dec 17, 2011
 
HORRIBLE, HORRIBLE, HORRIBLE THEY TREAT THEIR CUSTOMERS SOOOO RUDE! Four co-workers/friends Went there one Friday night after a long very stressfull day, we work down the road & myself & one other lives in the area, figured we'd give the restaurant a try, what a mistake!! Before we even got to order our dinners (we had purchased appetizers & soup) or finish our pitcher of sangria, a young man came up to the table and asked if he could buy us a drink at the bar (which was packed with no seat available), we thought it was a customer & of course replied no, he then said he needed the table, still confused we ask to speak to the manager who told us there are only 25 seats in the restaurant and we need to leave our table...we had not finished our wine, food or asked if we wanted anything else...never heard of this in all my years, of course we asked for the check & left immediately, this is NOT the way to start a new business in the area or to treat prospective regular customers or anyone..Needless to say, myself, my friends & everyone I know in the area WILL NOT be patronizing this Horrible establisment & we recomment the same to all who read this!!!
Jonathan

Centereach, NY

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#2
May 2, 2012
 
I was at Del Fuego the same night as "Jennifer K." (full disclosure, I am now a bit of a regular there). To be fair, it is never right for a restaurant to rush any paying customer, however the behavior of those folks at her table was beyond rude. They were hooting and hollering with each other in a super small restaurant during peak dinner hours. It is only common decency to vacate your table when you see a line (of fifteen plus people) forming at a tiny place like this, but she and her party did not and chose instead to be a disturbance and continue sitting there with nothing but a half-drank pitcher of sangria.

You may fault Del Fuego for making one suggestion that was in poor taste, but do not say the service is horrible because they tried to call you out on being inconsiderate. That is nobody's fault but your own.

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