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Trend Micro Office scan problem.

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Since: Aug 07

Johannesburg, South Africa

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#1
Aug 16, 2007
 
Hi Guys.
I'm running Trend Micro Office scan on a Win 2003 STD server setup as a Backup Domain Controler / DHCP /RAS server. I have about twenty client P.C's all running Win XP pro SP2 and all part of the domain. Up until about two weeks ago everything was working great. Now when I open the Management console clients tab I can't see any clients listed. The only Client listed for the domain is another server that is on my network. I contacted my local Trend Micro support guys. They said it was a registration number problem and they would send me a new registration number that I had to use to re-register my Office scan installation. Well three numbers later and I still have the same problem. Can anybody please help !!!!!!!!
mzm

Saudi Arabia

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#2
Oct 27, 2007
 
I also have the something like problem, i have windows 2k3 server and i inshalled office scan 7 it's updating fine when i installed clients it's ok but in server consol it's not showing and some time clients show offline, if you find it's solution please share with me.
thanks in advance.
mzm
mz_mohiuddin510@yahoo.com
Eduard wrote:
Hi Guys.
I'm running Trend Micro Office scan on a Win 2003 STD server setup as a Backup Domain Controler / DHCP /RAS server. I have about twenty client P.C's all running Win XP pro SP2 and all part of the domain. Up until about two weeks ago everything was working great. Now when I open the Management console clients tab I can't see any clients listed. The only Client listed for the domain is another server that is on my network. I contacted my local Trend Micro support guys. They said it was a registration number problem and they would send me a new registration number that I had to use to re-register my Office scan installation. Well three numbers later and I still have the same problem. Can anybody please help !!!!!!!!
sekar

Madras, India

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#4
Apr 17, 2008
 
I want more solution
Mukund

Mumbai, India

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#5
May 20, 2008
 
Problem in trend micro server
jagdish

New Delhi, India

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#7
Jun 25, 2008
 
Eduard wrote:
Hi Guys.
I'm running Trend Micro Office scan on a Win 2003 STD server setup as a Backup Domain Controler / DHCP /RAS server. I have about twenty client P.C's all running Win XP pro SP2 and all part of the domain. Up until about two weeks ago everything was working great. Now when I open the Management console clients tab I can't see any clients listed. The only Client listed for the domain is another server that is on my network. I contacted my local Trend Micro support guys. They said it was a registration number problem and they would send me a new registration number that I had to use to re-register my Office scan installation. Well three numbers later and I still have the same problem. Can anybody please help !!!!!!!!
jhgh
IT Support

Vancouver, WA

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#9
Mar 27, 2009
 
I have 2 computers out of 100 that are on line... but in Trend Micro Dashboard under security settings it shows them as off line...This has just started for some reason... any idea why this is happening
Monideep

New Delhi, India

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#10
May 5, 2009
 
My office scan server got crashed, now i have new office scan server the ipXfer script file also has been changed and directed to the new server and kept in Netlogon folder. All the machines has been restarted once it showing the client are connected to new server and come to online status mode.But after some time it again redirect to the old server and went to offiline mode.

Please tell me what was the root cause and possible solution.
nani

Kuantan, Malaysia

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#12
Jun 9, 2009
 
Hi,
I installed Trend Micro 8.0 office scan with win2003 std server. server update as scheduled and deploy to all client.
1. I have 160 client pc, some pc appear offline on my client management eventhough the pc online and av was updated.sometimes restart the pc will work.
2. pc was not connected to server even the pc has no problem with LAN and internet.
any idea?
Isacnet Ecuador

Quito, Ecuador

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#13
Jul 17, 2009
 
Please try in http://www.trendmicro.com/download/product.as... , find the Trend Micro OfficeScan 8.0 Service Pack 1 Patch 3.1 - Build 3243 thats must fix the problem
GreenEyesLucy

Denmark

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#14
Aug 6, 2009
 

Judged:

2

Why don't you try another solution such as BitDefender Internet Security 2009?. It protects you from viruses, spyware, rootkits, hackers, online fraud, identity theft and all other Internet threats. The anti-spam engine will keep your inbox free from junk mail while the Parental Control feature ensures your children can use the Web safely. You can also back up important files (documents, music, photos, etc.) to a CD/DVD or online and restore them in case of accidental loss or damage.
isacnet

Quito, Ecuador

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#16
Aug 20, 2009
 
Because we aren't a home users we are corporate users Bit Defender is good for users like you and if you want some of peace of mind try http://us.trendmicro.com/us/products/personal... .

Regards
GreenEyesLucy wrote:
Why don't you try another solution such as BitDefender Internet Security 2009?. It protects you from viruses, spyware, rootkits, hackers, online fraud, identity theft and all other Internet threats. The anti-spam engine will keep your inbox free from junk mail while the Parental Control feature ensures your children can use the Web safely. You can also back up important files (documents, music, photos, etc.) to a CD/DVD or online and restore them in case of accidental loss or damage.
evgenie

Holon, Israel

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#17
Nov 24, 2009
 
I am trying to install ofscan_32.exe (trend micro client) on xp machine, the file create C:\temp folder and the installation do not begin. what should i do?
blah

Saint Cloud, MN

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#18
Dec 16, 2009
 
hey
bra jz

Johannesburg, South Africa

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#19
Mar 23, 2010
 
giet del ahoy!
Ashesh_xEs

Ahmadabad, India

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#20
Mar 29, 2010
 
Please Guyz one at a Time...!!! i'll solve all ur probs realted to officescan and Worry-free...!!!1 ;D DNT WORRY RELAX...!!!:D
Scott R

Ft Mitchell, KY

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#21
May 6, 2010
 
so where are the fixes?
I have client server messaging security 3.6.
I have office scan installed on 35 clients, but only 15 PC's and my only 2 servers show up in the management console. I can install from the management console on new PC's, but they never show up. I am only licensed for 15, but I can see 17. they are upgrading their licenses to cover 40, but why wouldn't the rest show up? any ideas would be appreciated.
rajeshpatel

Varanasi, India

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#22
Aug 10, 2011
 
trendmicro officescan10.5 is not remove viruses.
Yara

Apodaca, Mexico

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#23
Aug 24, 2011
 
Up until about two weeks ago everything was working great. Now when I open the Management console clients tab I can't see any clients listed. We have 700 client with 10.0 version ot Offic Scan. Can anybody please help.
pratik kelaiya

Vadodara, India

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#24
Nov 9, 2011
 
Eduard wrote:
Hi Guys.
I'm running Trend Micro Office scan on a Win 2003 STD server setup as a Backup Domain Controler / DHCP /RAS server. I have about twenty client P.C's all running Win XP pro SP2 and all part of the domain. Up until about two weeks ago everything was working great. Now when I open the Management console clients tab I can't see any clients listed. The only Client listed for the domain is another server that is on my network. I contacted my local Trend Micro support guys. They said it was a registration number problem and they would send me a new registration number that I had to use to re-register my Office scan installation. Well three numbers later and I still have the same problem. Can anybody please help !!!!!!!!
ans:-- pls dear check the IIS SERVICE PROPER WORKING..THAN WORK PROPERLY TO UNINSTALL IIS SERVICE AND REINSTALL IIS SERVICE
gohe ljitu

Mumbai, India

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#25
Feb 25, 2012
 
plz help my office scan 10.6 console not open

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