Merged Qwest customer service likely to suffer, analyst says

Full story: TwinCities.com

CenturyLink's purchase of Qwest Communications, Minnesota's largest phone provider, combines two of the country's worst-ranking telephone-service providers, according to one customer-satisfaction study.

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Abe Wickenburg, AZ	Reply » \| Report Abuse \| Judge it! \| #1 Apr 2, 2011 Judged: 2 1 1 Worse service? That's really hard to imagine!
Einstein Denver, CO	Reply » \| Report Abuse \| Judge it! \| #2 Apr 2, 2011 Abe wrote: Worse service? That's really hard to imagine! Are you being honest, Abe? Living in Arizona you must be used to bad service, especially from your Governess.
digger Minneapolis, MN	Reply » \| Report Abuse \| Judge it! \| #3 Apr 3, 2011 Judged: 1 Oh sure, listen to a 'professor' from Michigan (how's the economy going in MI these days??), and have him tell us about telecom. There is NO major telecom HQ in Michigan, why this guy is an 'expert', I don't know. There are always glitches in mergers, hopefully this will not be bad for too many people.
Abe Wickenburg, AZ	Reply » \| Report Abuse \| Judge it! \| #4 Apr 3, 2011 Einstein wrote: <quoted text> Are you being honest, Abe? Living in Arizona you must be used to bad service, especially from your Governess. It's all relative!
Former Minnesotan Gibsonton, FL	Reply » \| Report Abuse \| Judge it! \| #5 Apr 4, 2011 Looks like more people will be looking into voice over Internet protocol (VOIP) services like Vonage & MagicJack for their phone service...or going to a cellphone exclusively & not having any other kind of phone Last month I ditched Verizon's landline service for MagicJack...goodbye Verizon's lousy service, hello $40/month that I'm not paying them anymore.
jeff Portland, OR	Reply » \| Report Abuse \| Judge it! \| #6 Apr 14, 2011 and the new myqwest.com homepage is terrible, it is exactly like the comcast homepage. and the email service sucks too. now after 20 years I have to find another internet service !!!
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