[Solved] Silverlight Application Storage Error N8010 - Internet Explorer

Posted in the Netflix Forum

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TruthBeTold

Naperville, IL

#1 Oct 10, 2011
At one point a change occured on Netflix where my computer stopped working when trying to instantly view movies.

Things I tried:

- Deleting the Silverlight "is" folder
- Deleting the Silverlight "LocalNow" folder
- Uninstall/Reinstall Silverlight (multiple times)
- Downgraded IE9 to IE8
- Checked Firewall settings, etc.

Nothing worked but this did:

1) Open "Internet Options"
2) Click on the "Security" tab
3) Click on "Trusted Sites" at top of window
4) Uncheck the "Require server verification (https:) for all sites in this zone"
5) Type these two items separately in the "Add this website to this zone" and press the "Add" button after each
6) Close the window (Sites window)
7) Press the "OK" button (Internet Options window)

I did not have to close IE to verify that Netflix was working but you may want to exit and/or clear your Internet cache...again may not be required.

Hope this helps someone.
4) Click on "Sites"
TruthBeTold

Naperville, IL

#2 Oct 10, 2011
Sorry...the websites for the "Trusted Sites" are:

www.netflix.com
signup.netflix.com
eric

Kingston, PA

#3 Nov 25, 2011
thanks truth was startin to piss me off
eric

Kingston, PA

#4 Nov 25, 2011
the error, that is
error

Pierce City, MO

#5 Dec 5, 2011
this did not work for me!
pilotlj

Owensboro, KY

#6 Dec 24, 2011
error wrote:
this did not work for me!
None of the fixes I tried worked either until I contacted Netflix and his fix did work. Here it is:
-close all browsers
--click start button
---click computer
----click local disk
-----click file logged in on (main user)
------click app data -- if not seen scroll to end of this post
-----click local low
----click Microsoft
---click Silverlight
--RIGHT click IS file
-click Delete
Run Netflix

If no app data choice seen:
-after clicking main logged in file (user file)
--click organize
---click properties
----click folder options
-----in advanced settings window scroll to and select "show hidden
files, folders, and drives
-----click apply
----click OK
---pick up process above at click app data.
doug

New Bedford, MA

#9 Feb 20, 2012
easy fix after days of trying...open silver light in your computer qlick on application storage, then delete netflix....close go back on netflix and it worked...
jd00f37

Worthing, SD

#10 Feb 25, 2012
pilotlj wrote:
<quoted text>
None of the fixes I tried worked either until I contacted Netflix and his fix did work. Here it is:
-close all browsers
--click start button
---click computer
----click local disk
-----click file logged in on (main user)
------click app data -- if not seen scroll to end of this post
-----click local low
----click Microsoft
---click Silverlight
--RIGHT click IS file
-click Delete
Run Netflix
If no app data choice seen:
-after clicking main logged in file (user file)
--click organize
---click properties
----click folder options
-----in advanced settings window scroll to and select "show hidden
files, folders, and drives
-----click apply
----click OK
---pick up process above at click app data.
nice work netflix support couldn't figure it out.
Chris Rollins

Anchorage, AK

#11 Feb 25, 2012
worked for me immediately, thanks!
Bradnash

Portland, OR

#12 Mar 25, 2012
Thanks that got everything working fine, really appreciate the help.
Poxi

Fort Worth, TX

#13 Mar 29, 2012
I followed all the other recommendations prior to this post without success.

Doug's very simple method worked like a champ - thank you !!!
doug wrote:
easy fix after days of trying...open silver light in your computer qlick on application storage, then delete netflix....close go back on netflix and it worked...
SAM

San Francisco, CA

#14 Mar 29, 2012
You are a star! Thanks for the fix. Netflix support were useless.
Steve

North Attleboro, MA

#15 Apr 10, 2012
pilotlj wrote:
<quoted text>
None of the fixes I tried worked either until I contacted Netflix and his fix did work. Here it is:
-close all browsers
--click start button
---click computer
----click local disk
-----click file logged in on (main user)
------click app data -- if not seen scroll to end of this post
-----click local low
----click Microsoft
---click Silverlight
--RIGHT click IS file
-click Delete
Run Netflix
If no app data choice seen:
-after clicking main logged in file (user file)
--click organize
---click properties
----click folder options
-----in advanced settings window scroll to and select "show hidden
files, folders, and drives
-----click apply
----click OK
---pick up process above at click app data.
==>> Thanks much. Worked for me in IE8, Vista Home Premium.
mee

Dallas, TX

#16 Apr 17, 2012
doug wrote:
easy fix after days of trying...open silver light in your computer qlick on application storage, then delete netflix....close go back on netflix and it worked...
this worked for me
hugo

Fullerton, CA

#17 May 8, 2012
worked. thank you
hugo

Fullerton, CA

#18 May 8, 2012
thaks of lot. was very helpful
Lauren

Riverside, CA

#19 May 13, 2012
After months of no Netflix on my laptop, thank you!!! I was getting tired of watching on my Droid :/

Thanks again!!
Faith

Los Angeles, CA

#20 May 14, 2012
Worked, thanks!
really getting upset

Manchester, TN

#21 May 25, 2012
I am using Windows 7. This does not work for me. the file loggedin on (main user) doesnt show up but when I go into users and select the current user, then no app data shows up, when I try the fix at the bottom of the post, everytime I do that the user disappears in the user list. Then nothing works after that, I have to da a restore point to even get back to where I started. Any Ideas.
pilotlj wrote:
<quoted text>
None of the fixes I tried worked either until I contacted Netflix and his fix did work. Here it is:
-close all browsers
--click start button
---click computer
----click local disk
-----click file logged in on (main user)
------click app data -- if not seen scroll to end of this post
-----click local low
----click Microsoft
---click Silverlight
--RIGHT click IS file
-click Delete
Run Netflix
If no app data choice seen:
-after clicking main logged in file (user file)
--click organize
---click properties
----click folder options
-----in advanced settings window scroll to and select "show hidden
files, folders, and drives
-----click apply
----click OK
---pick up process above at click app data.
mlyn

Cupertino, CA

#22 Aug 8, 2012
thanks you guys a lot

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