McDonalds is stealing from you...

On my last three visits to McDonalds it dawned on me that McDonalds has begun a clandestine program of stealing from its customers.

On the first visit I ordered a Big Mac (sandwich only), large sweet tea (no ice), and an apple pie; all total $4.82. Now when you add those items from their menu board and estimate for reasonable taxes it totals $4.32. When I received my order it was the Big Mac meal including the fries (which I don't eat), no ketchup, one napkin, and no receipt.

On the next visit I ordered the six piece nuggets, large sweet tea (again, no ice), and an apple pie; all total $5.22. This attendee asked if I wanted two pies for $1, and I definitely replied, "No, just one pie!!" Now, again, when you add those items from their menu board and estimate for reasonable taxes it totals $3.88. When I received my order it was the nugget meal including the fries (which, again, I don't eat), no ketchup, no sauce, no napkins, and two apple pies.

I won't even get into the third time after a shameless show down with the drive-thru attendee almost leading to the police being called.

But, if they do this on, let's say, 90% of their drive-thru orders and only 15% call them on it, that translate into a sweet profit for McDonalds and amounts to what I consider blantant stealing.

Don't even get me started on them no longer offering ketchup, nugget sauce, general condiments, etc. on each order. And need I mention that on all three occassions they never gave me a receipt, unless I asked for it, which I did on my last trip to McDonalds.

So I'm on to you McDonalds and I'm off you too! My body, as well as my wallet, needed to go on a diet anyway!!!! So no more extra .30 -.50 cent profit off my orders, or saving you a buck on nuggets without sauce, one paper napkin per bag, and no receipts.

Where is this "stealing" coming from? If anything, it sounds like you're getting some free food (the extra pie and fries) without them properly punching it in. Where is this stealing?

Wow, didn't think Canada's educational system could be as lacking as the US, but Unknown27 has proven otherwise!

I'll slow the math down for you.... Follow along, if you can!

If I order specific individual items all totally a lower cost and McDonalds intentionally makes it a meal or sneaks in other items to elevate the final cost... they are making a profit (hence, the difference between actual and elevated cost) and, thus, stealing from their customers.

Get it?

Plus I've found other websites (http://www.complaintsboard.com/complaints/ste... ) that speak to the same topic. So this is not a one store, area, region, or district thing, but McDonalds intentional clandestine attempts to increase their profit margin while defrauding their customer base.

I'll break this down further for you:
1. This is only attempted through their drive-thru; never done in face-to-face in-store purchases.
2. Refusing or limiting paper products, napkins, receipts, and condiments, not only lessens their carbon foot print, but increases their overall profit margin.
3. Upgrading individual items into higher price meal plans, or adding extra items in hopes the customer doesn't notice is no different than you going to Best Buy and replacing the $5,000 price sticker on a big screen TV with the $15 sticker on a CD... It's STEALING!!!!

So check your orders before you drive off and make sure you get your receipt. Better still, don't eat McDonalds (especially drive-thru)

in this state, we always see to it that the orders are correct and we "never ever" forget to include receipts, condiments, napkins, etc. If we forget anything, its the right of the customer to ask for it. it is not fair to generalize, why didnt you talk to the manager on duty instead of confronting the drive thru crew? how much is the sales tax in that state? here it increased to 6.75% last July. alot of customers complained about our prices too but we showed computations and they understood.

Unknown28 wrote:

Wow, didn't think Canada's educational system could be as lacking as the US, but Unknown27 has proven otherwise!
I'll slow the math down for you.... Follow along, if you can!
If I order specific individual items all totally a lower cost and McDonalds intentionally makes it a meal or sneaks in other items to elevate the final cost... they are making a profit (hence, the difference between actual and elevated cost) and, thus, stealing from their customers.
Get it?
Plus I've found other websites (http://www.complaintsboard.com/complaints/ste... ) that speak to the same topic. So this is not a one store, area, region, or district thing, but McDonalds intentional clandestine attempts to increase their profit margin while defrauding their customer base.
I'll break this down further for you:
1. This is only attempted through their drive-thru; never done in face-to-face in-store purchases.
2. Refusing or limiting paper products, napkins, receipts, and condiments, not only lessens their carbon foot print, but increases their overall profit margin.
3. Upgrading individual items into higher price meal plans, or adding extra items in hopes the customer doesn't notice is no different than you going to Best Buy and replacing the $5,000 price sticker on a big screen TV with the $15 sticker on a CD... It's STEALING!!!!
So check your orders before you drive off and make sure you get your receipt. Better still, don't eat McDonalds (especially drive-thru)

The meal programming is done to SAVE you money, not steal from you.

Here's the normal programming if you ordered everything on its own (and the prices will vary from store to store):

Big Mac:$3.75
Medium Fries:$2.25
Medium Drink:$2.20
TOTAL:$8.20

Now here's the programming when a meal function is applied:

Big Mac:$2.43
Medium Fries:$2.25
Medium Drink:$2.20
TOTAL:$6.88

The meal function lowers the cost of the sandwich, then the fries and drink are punched in to be the same price. That way there doesn't have to be an additional function for a meal's fries versus a single order of fries (for example).

McDonald's does not and CAN NOT refuse a customer napkins or condiments unless the customer is being somehow unreasonable. If someone is asking for six packs of nugget sauce for four nuggets then they're going to be refused it for free, or have to pay for more. But if they're simply asking for a receipt the crew person will never say no.

I'm still not following your stealing theory. Even if a crew person intentionally added an item to your bill (which is stupid) then they're not stealing: you're getting an additional food item for an additional cost. Where's the theft in that? And again, I remind you that meals are cheaper than the items on their own, not more expensive.

The value meals don't come with a large drink so they charge extra for that. Also, a lot of McDonalds have ketchup and napkins where the straws are. And if you go through a drive thru, is it really hard to ask for ketchup, nugget sauce, or extra napkins?

Of course they charge more for a large drink - it's more product than a medium! A large drink may be $2.75 where as the medium was only $2.25. What's the problem?

I'm having a similar problem with the McDonalds store #924 at 5835 Hollywood Blvd in Hollywood Florida.
I eat there for lunch 2 to 3 times a week since it is the only place close enough for my short lunch break.
Everytime someone orders a meal they make it large with out asking the customer if thats what they want. I didn't catch on to this pratice until the 3 rd time it happended to me. I called the store's owner and spoke with him and he said i should just say med when ordering.
I told him that i wasn't concerned about me any more because i'm now aware of their shady pratices, that it is the other guests that don't realize that they are being "up sold" that i was calling for and i thought(stupid me) he might be concerned.
Turns out i wasn't bringing this to his attention as i had thought. It was store policy! This is sad and although technically not stealing, it is a very bad way to treat all of us loyal customere's who have for years made Mcdonalds the success it is or was.
I suggest that if they want to do this then the pricing on the menue should only have the Large price and how much you can subtract if you only want a medium.
Or better yet, why don't they just ask every customer what size they want when they order. I guess some people just don't care about doing the right thing.
I can't wait until some news or tv show takes an interest and blows the cover on this nasty little "Marketing Plan" they have come up with.
Until then feel free to call them and voice your complaint. the number is NINE FIVE 4 NINE EIGHT ONE FOUR ONE TWO ONE.
Please, no matter where you live, if this has happened to you or you just don't think it's right, call the store and voice your complaint.
Or better yet if you live in Hollywood, do as i am going to do from no on which is make my orderd, let them ring it up, pay for it, then after you get your change and reciept act like you just noticed, make them change it back to a medium and give you your change back, and be sure to make them re-ring the order so that you can have the correct reciept. If they have too many voids then they will have to change their way. Too many voids can make it look like someone is stealing as well, so believe me it will get the main guys attention.
THE CUSTOMER IS ALWAYS RIGHT, LETS TAKE BACK CONTROL.

You're an idiot too. Pay attention to that big screen at the drive-thru or counter that says what you're ordering. If it says "Large Fries" and you only want a medium then tell them that! Besides, if you're getting more food for more money there's nothing shady about it; you're like the guy above you who said it was "shady" that McDonald's charged more money for a large drink than a medium drink.

You think thats bad, try applying for a job with them from a homeless shelter, despite being over qualified to flip burgers I was told I had failed their selection process online which was bull, I got the answers to all their customer services questions 100% but they are biased to employing people from my address or so I have been told by the people who run the shelter. Arseholes!

If I ever meet Mathew Howe and he desperately needs a job, I'm going to seriously enjoy knocking him back and saying sorry you've failed my selection process!

"Need a Cheese and Bacon melt on 14 extra bacon, hold the cheese"

"Would you like fries with your order sir or go large for an extra 30c?"

SO by telling me I have failed the selection process when all my answers where the right ones:

ie: You see a woman holding a lot of shopping and dealing with three kids, instead of saying "Please take a seat and I'll bring your order too you!" by telling me that I've failed I take it my answer should have been "Why don't you leave and try again later!"

I will never eat in a McDonalds again, they've made their last penny out of me.

# What's it like working for McDonald's?

THERE must be a serious problem: even though 80% of McDonald's workers are part-time, the annual staff turnover is 60%(in the USA it's 300 %). It's not unusual for their restaurant-workers to quit after just four or five weeks. The reasons are not had to find.

Workers in catering do badly in terms of pay and conditions. They are at work in the evenings and at weekends, doing long shifts in hot, smelly, noisy environments. Wages are low and chances of promotion minimal.

To improve this through Trade Union negotiation is very difficult: there is no union specifically for these workers, and the ones they could join show little interest in the problems of part-timers (mostly women). A recent survey of workers in burger-restaurants found that 80% said they needed union help over pay and conditions. Another difficulty is that the 'kitchen trade' has a high proportion of workers from ethnic minority groups who, with little chance of getting work elsewhere, are wary of being sacked - as many have been - for attempting union organization.

McDonald's have a policy of preventing unionization by getting rid of pro-union workers. So far this has succeeded everywhere in the world except Sweden, and in Dublin after a long struggle.

It's obvious that all large chain-stores and junk-food giants depend for their fat profits on the labour of young people. McDonald's is no exception: three-quarters of its workers are under 21. The production-line system deskills the work itself: nybody can grill a hamburger, and cleaning toilets or smiling at customers needs no training. So there is no need to employ chefs or qualified staff - just anybody prepared to work for low wages.

As there is no legally-enforced minimum wage in Britain, McDonald's can pay what they like, helping to depress wage levels in the catering trade still further. They say they are providing jobs for school-leavers and take them on regardless of sex or race.The truth is McDonald's are only interested in recruiting cheap labour - which always means that disadvantaged groups, women and black people especially, are even more exploited by industry than they are already.

Fast food = Junk food.

Anon wrote:

You think thats bad, try applying for a job with them from a homeless shelter, despite being over qualified to flip burgers I was told I had failed their selection process online which was bull, I got the answers to all their customer services questions 100% but they are biased to employing people from my address or so I have been told by the people who run the shelter. Arseholes!

Taking the word of people from homeless shelters isn't exactly the most reliable source of information. There is no way to "pass" or "fail" the screening process; they read your answers and reasoning and from there determine whether or not you can be hired. Obviously your answers were not appropriate.

Anon wrote:

# What's it like working for McDonald's?

Workers in catering do badly in terms of pay and conditions. They are at work in the evenings and at weekends, doing long shifts in hot, smelly, noisy environments. Wages are low and chances of promotion minimal.

How do you know? You couldn't even get hired there. The conditions are that of a restaurant - if you think the kitchen area next to a 400 degree grill or eight 350 degree deep fryers is going to be nice and cool, you've got a wakeup call coming for you. The store's conditions are great - clean, sanitary, good people, and great food. Nothing wrong with that. The only problem is that you're homeless and couldn't get hired there. Get off the computer, go find a job and some clean clothes, and then maybe McDonald's will hire you.

Most people do not realize that foods on the McDonald’s Menu are composed of nearly a half of water or “Empty Ingredients” causing the customers to have cravings and come back for more. Additionally, Ray Kroc, founder of McDonalds, had been made a policy in the working field of McDonalds to slice potatoes in shoelace sizes as fries. To even add further to this unhealthy promotion, McDonalds boiled their food in Sugar Water to make it have more volume.

yuki wrote:

Most people do not realize that foods on the McDonald’s Menu are composed of nearly a half of water

Really? Like what?

yuki wrote:

Additionally, Ray Kroc, founder of McDonalds, had been made a policy in the working field of McDonalds to slice potatoes in shoelace sizes as fries.

So? What's the problem with the way the fries are sliced?

yuki wrote:

To even add further to this unhealthy promotion, McDonalds boiled their food in Sugar Water to make it have more volume.

And where's your source for this? Nothing from McDonald's is boiled...

I look forward to your sources.

so.... just open your lazy as mouth while ordering and asks for ketchup or whatever sauce if you have nuggests. they can't read your mind smart stuff

random wrote:

so.... just open your lazy as mouth while ordering and asks for ketchup or whatever sauce if you have nuggests. they can't read your mind smart stuff

Exactly. The stores have signs right at the drive-thru to ask for extra condiments: we don't know if you want ketchup for your fries or extra napkins for your sloppy kids.

unknown27 your a cockhead