home depot sucks!!!!!!

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Past HD customer wrote:

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You must be one of the loser employees for Homey Depot! Oh wait maybe a "drive through" clerk at a roach kitchen. Have a great day !!

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unlawful HD wrote:

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nope, just one who doesn't give a f-c- about whiny customers like yourself who believe that they are entitled just because they spend money.

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Past HD customer wrote:

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You Damn skippy I'm entitled. That's what customer service is about. Something you wouldn't know about especially if you're a HD loser employee.

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unlawful HD wrote:

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this, coming from a loser customer.. and clearly a loser human being. i feel sorry for your sense of entitlement. it clearly makes you feel like you're better than other people.

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unlawful HD wrote:

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this, coming from a loser customer.. and clearly a loser human being. i feel sorry for your sense of entitlement. it clearly makes you feel like you're better than other people.

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Past HD customer wrote:

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You Damn skippy I'm entitled. That's what customer service is about. Something you wouldn't know about especially if you're a HD loser employee.

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no more secrets wrote:

<quoted text>------HeHe--You have to be a lotboy/cashier because you are soooooo sooooo bitchy!!!

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unlawful HD wrote:

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bummer, I was hoping you would post a dumbass variation of your comment a 3rd time.

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no more secrets wrote:

<quoted text>You have to be a lot boy /cashier---you are soooo bitchy!

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Jeff wrote:

I'm actually still waiting for Home Depot to install an exterior door I ordered. I paid $30 for someone to come out to take measurements. That took a week to set up, and then the "R&D" installation scheduler told me over the phone that they were going to do a lead paint test in my home, and if there was lead paint, they wouldn't install my door. WTF?? I paid $30 for you to tell me that!!!?!?!?!
The lady didn't know what she was talking about. So a week later, some guy comes out to spend 30 seconds measuring my door. Then several days later, I get a call to come to home depot to complete my order. So I do that. Then it takes over a week for the door to be delivered from feather river.
So after playing phone tag with R&D, I schedule a guy to come out and install the door a week later. So a week goes by, I take a day off of work, a guy comes to my house with my door. He shows me that the door is scuffed. Basically it's damaged. It could be easily painted over, but I was a little ticked because there's no telling how it got that way. So then the guy unloads my door....and then says, "Oh, there's no threshold extender". I can't install the door. He leaves. I TOOK A DAY OFF OF WORK FOR NOTHING!!!! I was pissed, but there's nothing I could do. I told him to just leave the damn door and I would paint it while I wait for the stupid part to be delivered.
So a week and a half goes by.....no call from Home Depot. I call to ask if the door extender was in yet. The lady said, "Yea, it's due tomorrow. We'll have someone call you to schedule installation when it gets in". A couple days later.....still haven't heard anything. Isn't it common sense that if something like this happens, a company would overnight deliver the part so the installation can resume right away!?!?!? It's call customer satisfaction!!!
It's been a month and a half now, and I've got an exterior door sitting in my garage waiting to be installed. Hasn't been done yet. I tried talking to the lady (expediter) at Home Depot to get some advice or maybe to get them to forecast the delivery and just schedule the installation ahead of time. She just sat there silent on the phone and could careless what I was telling her. She just said, "Yea, uh huh, yup, yea, uh huh. Ok bye"
I've come to the conclusion, that going the cheap route through Home Depot will result in a cheap experience. The people that work there don't get paid $ anything, so they can give a rats ass about your troubles. All said and done, they will send some hill billy out to install your project, and you are at the mercy of what type of job they do.
And if they don't do the job right or they damage something..........good luck, because Depot can careless and all they will do is say "Yes, ok, uh huh, yes ok, uh huh" over the phone, and then hang up.
It's just common sense. If I worked at Home Depot, I would keep tabs on each customers project and follow up. If something goes wrong, or a part is missing, I would have the part delivered overnight. I would do everything I could to ensure the customer gets what they wanted and are happy. Customer service is getting worse and worse these days. I guess everyone these days wants $100K to do their job, or else they just don't care. My advice is to avoid Home Depot for anything if you have other options.

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I Bleed Orange ROSE wrote:

so i can give you that GREAT CUSTOMER SERVICE that you all deserve

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no more secrets wrote:

<quoted text>Quote from 14 year vet on homedepotsucks.org ---Home Depot may be following Walmart buisness strategy but that wont save them for Customers will pay more for service and know how to complete their projects.
Home Depot is totaly ignoring the do it your self customers and pushing service to do it for them to make more money.
Ace Hardware, Menards, & Lowes will dominate---Want more?

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unlawful HD wrote:

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So, you're saying money alone means that a customer deserves "GREAT CUSTOMER SERVICE"? Wow, you're a terrible person.. You probably think it's ok to bribe people and ok for politicians to accept money for votes.

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Joco53 wrote:

<quoted text>You been watching frank on videos too much your mind is all messed believing home depot is a great place work

Joco53 wrote:

<quoted text>You been watching frank on videos too much your mind is all messed believing home depot is a great place work

Wow wrote:

Home Depot needs to realize that management are very unethical in the work place, the Awareline is joke, and they dont take care of there associates. A 10 cent raise is not taking care of the associate.(thats with O and V's). When they start taking care of us and the customers then thats going make Home Depot the Number 1 hardware store in the world. Look at Google in terms of how they treat there associate. Come on Depot read between the line. We love the company but your management sucks.