I would like to say that Customer Service with Sprint is attrocious. We have had nothing but trouble with our bill for the past 5 months....billings that don't belong to us, errors, and there is absolutely no way to get any customer satisfaction. We end up talking to someone in India or somewhere, that has trouble understanding us ( or claims to not unnderstand what we are calling about) so it ends up we get absolutely no resolution. In November, we did get a $165 credit after numerous calls and frustrations, but once again the December bill was 3 times what it should have been, and again we go through the same scenario. When we said we want to just pull out and cancel our contract, we were told by one of the foreign speaking gentlemen that it would cost us $200.oo to stop our contract. We have been a good customer for several years and we are fed up with the poor customer service. Guess what, we are stuck till our contract is out although we have been prompt paying customers for over 5 years. We will see if this warrants a reply.