Citifinancial Jersey Channel Islands

Posted in the Citigroup Forum

Victoria
#1 Mar 22, 2011
Does anybody know the date of when citifinancial in jersey went bust/closed down??
I have recantly discovered that i am apparently in default with a loan i took out with the company in 2008. I was paying this of by DD then due to work circumstances i had to cancel the DD but from then onwards i was going into the office & paying cash. I no longer have the receipts to prove these payments were made through my own stupidity i did not feel the need to keep them as my loan amount had been paid off.
They are now saying that they themselves have no record of this either.
The out standing amount is over a 1000 which is alot of money to me which i do not haveand even if i did have i would not wish to pay them twice.
I am in a real perdicument here as i have no proof of payment please could anyone help me on this matter!!??
Please.
Edumacated

Euless, TX

#2 Mar 23, 2011
Don't let them get away with telling you that that don't have that information. I think even in the UK by law they're required to keep all account information for seven years AFTER the account is CLOSED. If not, they are subject to significant fines, and in this type of economy what government agency is NOT going to go for the chance to take a big juicy bite out of some corporation's butt?

So if that accounts still open, which it is if you've been paying on it, then they DO have those records.

Familiarize yourself with your local governmental agencies. In the US this would be the FTC, OTC, OCC, etc., once you know the proper agencies, get a contact name in them, and go back to Citi and let them know, they better find those records or you're reporting them to those agencies, drop contact names of the people who you will speak with at those agencies.

Again, if you've actually been paying on the correct account, those records do exist. Whether or not the individuals you're having to deal with can find them easily or not, or are motivated to do a little bit of work on their end to locate them shouldn't be your problem.
Steve
#3 Sep 13, 2011
I had a account wiv citifinancial jersey, I paid by cash each month, thru the ressesion they closed. So tried to make contact 3times wive there head office in uk, but they closed wiv the loss of all staff ... So 3 years down the line future loans get in touch saying they ave taken over the loan... Do I still have to honour this loan aggrement to the 2nd party loan company!(future loans).. Your thoughts please?..
BeB22
#4 Nov 17, 2011
Steve, I personally would ask them to supply the original loan agreement to yourself, if they have taken over then they should have all documents to prove so.
Also, 3 years on for them chasing money is a complete joke! surely would they have not broken their agreement for making no contact what so ever notifying you of what is happening with their company. You didnt default your payments as you were paying them in the office in Jersey, as you aren't in default of any type of agreement with them, im sure its illegal for them to sell on your agreement, im sure it states in a credit agreement that if the customer is to default they as the lender have responsibility to pass on your details to third parties to seek payment. Thats the only time they can pass/sell on debt, when YOU default. So have they broken their part of the agreement, therefore making it void??
Also, if you ask them to supply documents to you,(has to be done in writing) they have 14 days, you have to pay them a 1 (via S/O)fee for this privaledge. Do not give them any type of card details. IF they fail to supply agreement, the loan is void anyway :-) This was a major flaw in the UK and many many people have had refunds due to a wronly worded agreement/no agreement at all held by the company.
If this company states to you that they dont have to provide details as you are in Jersey... If they have purchased the debt and its gone to the UK, then it becomes UK law.... hense data protection act :-)
Alabama

United States

#5 Jan 22, 2012
For all who had accounts with Citifinacial which are now no longer a company, read the Fair Debt Reporting Act of The USA read Title 15 U.S.C. 1693 read it well!!!!!
DJN

Amphawa, Thailand

#6 Jul 23, 2012
Can anyone tell me who to contact as regards to a loan I had with citifinancial in jersey I need to get the loan aggrement i had with them some 5 years ago?
Jay
#7 Oct 14, 2013
Hi i recently received a summons for a a loan that i thought had finished i believed was paid but it looks like it was not i have no idea its dated back to a loan in 2007 i am shocked that i have this summons and info of a agreement no two different amounts but nothing else ( what do i do ) i have no paper work on this have turned house up side down HELP if you can please
Customer Service

Charlotte, NC

#8 Nov 6, 2013
Jay wrote:
Hi i recently received a summons for a a loan that i thought had finished i believed was paid but it looks like it was not i have no idea its dated back to a loan in 2007 i am shocked that i have this summons and info of a agreement no two different amounts but nothing else ( what do i do ) i have no paper work on this have turned house up side down HELP if you can please
Citifinancial is now OneMain Financial Call their nationwide customer service number. They should have a record of where your record is stored. Closed office account files are everywhere - good luck!

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