Review: Central Dupage Appliance

Ron, the owner, come to my home to repair my applicance and demanded a $95 deposit. He was to return in a couple of days to perform the repair. He did not call or show up as promised. I phoned him four times to determine the status. After several weeks I went with another company. This other company fixed the applicance and stated the problem was not as Ron had quoted. His quote was over $300, the other company repaired the appliance for $100. I still have not heard from Ron or received my money back!
DO NOT DO SERVICE WITH THIS COMPANY

Ron, the owner, has owed me $355 for three months now. Many phone calls by me and lies from Ron have me totally frustrated. I am considering small claims court. Never do business with this man or his company.

I had used Central DuPage Appliance for at least 10 years and was always happy with their service. Over the years they had serviced most of my major appliances. However, last year they did the same thing to me as to the two previous posts.. took a deposit, and then would never return my phone calls.... Very very disappointing. I had recommended them to so many people over the years too.... Something has changed.....

I had used this company for many years previously and was generally satisfied with the original owner. Ron sent his brother Ralph over to look at my refrigerator and said that the problem was the fan, and he'd need a deposit of $95.00 to order the part and would call to let me know when he could return to repair same. Ralph called and said the part was back ordered for two weeks. I said never mind I can't wait two weeks for a refrigerator repair. Called Sears myself, ordered part which came in three days!! IN THE MEANTIME, THEY PUT THROUGH THE $95.00 DEPOSIT CHARGE FOR THE PART!! I called numerous times receiving voicemail for days. Would recommend that you find another repair operation that is honest and trustworthy and avoid these guys!!!

I was referred to this company by the manufacture of my appliance so I didn't look into the company or the owner, Ron. What a mistake. This guy is out to rip you off. Be aware. What he tells you over the phone and what he has to say once he shows up and secures his service call charge of $95 is completely different. He totally mislead me over the phone and once he showed up and secured in $95 he jacked up his prices. I could have had my handyman do the same work for far less but once he has his $95, he bullies you into accepting his ridiculous prices. I couldn't believe he was the same guy I spoke to on the phone. Be careful.

Ron took $120.00 deposit for parts for my washing machine on December 23, 2009. He cashed the check the same day. He never returned to fix the machine.
He has not returned my phone calls. Do not use this man.