Review: Neibauer Dental Care

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DA4Life

California, MD

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#63
Oct 17, 2011
 
helpless wrote:
<quoted text>
I don't think I said i blamed them for my son crying.... If that's what you read, then, maybe I should have been clearer. All I said was while he was there to get his tooth out, it Broke. We had to spend $650 for a surgical extraction, which needs sedation. Heard back from the dentist and the actually blamed my son's behavior as the reason for the sedation. My feeling is that there are taking no accountability for this. That the sedation was needed for the procedure, REGARDLESS on how my son's behaviour was.
I am glad you had a better experience than we did. All the best to you.
I don't know how old your son is, but it's probably preferred to have him sedated so he doesn't remember the experience. It's less traumatic for the child and parent. Who wants to hear their child lay there crying or screaming and not be able to help them? Children are typically scared of any doctor so for your son to be squirming and trying to get away, it's understandable. It's not in how you raise your child at that point.
You're doing a great job and keep pushing for great health and dental care for your son.
Very Very UNHAPPY

New York, NY

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#64
Nov 3, 2011
 
I went to the one in Manassas today and had to leave because I was cring so hard I couldn't hold myself together. I also had the "99 dollar" coupon and left with nothing but a free toothbrush that I had to ask for. I didn't get a cleaning or flouride. I wish I would have never went there. After reading all these posts I feel like they r nothing but a scam!! I was smart enough to get a copy of my x-rays. They need to be reported!
Mrs A

Waldorf, MD

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#66
Nov 11, 2011
 
I've always had professional care and resonable costs for what I've had completed at the Waldorf office. I love going to my Waldorf office. Thanks everyone.
Mike

Philadelphia, PA

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#69
Nov 23, 2011
 
My boys were playing and one of them chipped a tooth. It was Saturday so Neibauer was the only one open (that we knew of). Despite my wife, myself and my son (patient) all saying what happened, the Dentist had the police called because she said that "I" told her that I broke his tooth (obviously forgetting the part about him playing with his brother...). It all got worked out once the deputies started asking questions, but they wanted to do unnecessary and agressive procedures and charge 3 times as much as who we went to on Monday. This was the final straw for us as there have been other negative experiences as well (not the least of which was billing errors).
veryunhappynculp eper

Charlottesville, VA

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#70
Dec 18, 2011
 
I would need alot of room to write why I am so unhappy with the Culpeper office.Lets just say I would not want my family to go there!After a rocky start.. I meet Dr Bellard who was an angel sent!!She was very caring and understood where I was coming from.Then she left the practice for a while..So when I had a problem I got to see Dr Rodriguez,big mistake!I didnt know for sure if she was the dentist or Julia the dental asst. was..Seem like Julia did more talking then Dr Rodriguez did..And when I went back to be fitted for my partial I didnt even see the Dentist.They were put in by Julia.I told her they didnt feel right and her answer was to wear them over the weekend and come back on Monday to have them adjusted..I came home and cried,one look from husband told me something isnt right..He told me I have spent alot of money at that place for you to be that unhappy..I was so upset to think that somone would let you leave looking like that..On saturday I called the office I told them I was nt coming back.Several things had happen but that top it off..I spoke with the office manager explain to her..And then I spoke to Christina Lewis,from knowing her when I was going there to see Dr Bellard..I explained to her what had happen.And I do have to say she did everything possible to help..She got me in the Fredersburg office after I told her I had no intention of coming back to Culpepers office..And thank God she did because there was another angel!!Dr Vellanki!!One look at that Partial and she threw it in the trash!!Thank God for these 3 wonderful Ladies!!Dr Rodriguez and Julia I will take my 45 minute drive anytime over you 2!!
Amber

Fredericksburg, VA

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#71
Feb 15, 2012
 
I have been going to the one in Cosner's Corner for a few years now, and I have NEVER left the office happy. From the office staff to the Dentist and everything in between has never been a good expeirence. MOST of the office staff are rude. Alexis and Natasha are very sweet =). I've always been called back fairly quickly, but have always had long waits for the Dentist and when you're in pain, it's awful. I've never felt like they really care about me or my teeth. It's just awful. There has been more than one occasion that I have left in tears. Last night, I had a horrible toothache, I called the after hours line twice, never received a call back, when I came in the next day and told the Dentist this, he said "I'm sorry I left my pager on vibrate" Ha! Are you freaking kidding me?!?! And, this is not the only time it has happened, the office lady told me that she has heard complaints of this before. Needless to say, he sent me home with an antibiotic, no pain meds. I don't need narcotics, juts something stronger than Ibprofien?! So, as I sit here and type this, I am still in pain and very, very upset. I will not be going back there. Sad to say, I wouldn't recommend them to anyone.
Toothache

Ashburn, VA

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#72
Mar 9, 2012
 
I had a toothache and called Neibauer because they had weeend hours. They tol me I needed a ton of work that would cost a tone of money. I jus twanted to get my tooth fixed, so they did but I'm still in pain even 6 days after they "fixed" it. I called back and they prescrived me drugs, but have not had me back in to try to fix the problem.

My frien told me they were bought by a huge company so they are all about money.
janice

Glen Allen, VA

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#73
Mar 31, 2012
 
stay away!! the worst dentists ever!! they lack experience, and just want to sell full mouth cases!!
shelly

Newark, NJ

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#74
Apr 17, 2012
 
Lynn wrote:
The Great Mills office is poorly run. The herd you in, try and make you take out a loan for dental work that cost more than a car. Who does that?????
if you care about your teeth and don't want them to fall out you will get the work done. your teeth should last you forever a car doesn't
Horrified Customer

Manassas, VA

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#75
Apr 18, 2012
 
I went to the office in Dumfries this week, and had a HORRIBLE experience. When I arrived, I was taken back for x-rays and then to my chair. I apparently had somebody who was new, and he was nice enough. However, some other woman kept coming in a reprimanding him and talking to him in a very demeaning tone right in front of me. I felt bad for the guy! Then, this same woman (who I don't think was the dentist) told me that my teeth needed lots of work and that I must drink a lot of soda (which I don't). Then the actual dentist came in, and proceeded to show me all the work I would need on the screen in front of me. Apparently I need four crowns, a root canal (by a specialist), and all of my fillings replaced. AMAZING, since my teeth are not bothering me, and the dentist where I'm from in PA, less than a year ago said everything was fine. Once again, the dentist told me that I must drink a lot of soda and that is the reason. They also kept telling me my teeth were going to fall out. I'm 25 with no major dental issues in the past. I was then escorted to a consultation room, where I was handed a $6000 bill($4000 not covered by insurance). The girl continued to pressure me for half the money immediately, offering to open up a credit card, saying the work needed done or my teeth could fall out. All of the meanwhile, I was sobbing my eyes out hardly able to control myself. I was in total shock and (unfortunately) naive and believed them. They kept telling me they wanted what was best for me and they were acting like they were on my side. They finally told me that all of my filled teeth would also needs crowns in the next year or two too.

Later I called to ask for a copy of my x-rays. The lady said she would have copies ready for me. I went to pick them up, and they were ready as planned, however, she was EXTREMELY rude to me. I'm 99% sure it was the manager. She asked if I was getting a second opinion and then nearly threw the envelope at me and stormed off.

After reading all these reviews, it is clear that they are a horrible company. They should be ashamed of themselves for leading people on like that and especially for making someone cry like that. I would NEVER suggest this company to anyone.

P.S.-I am going to get a second opinion in PA. I can GUARANTEE you that I do not need the work they said.
Taken by Neibauer

Woodbridge, VA

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#76
May 10, 2012
 
We scheduled an appointment at the Stonebridge Location - next to Wegmans on the heels of a coupon for $99... by the way, that's one of the very first questions they ask you, "did you by chance bring a coupon?" "Yes, I did." Klaxon, Klaxon, "we have a sucker in the building, put the Alert 5 crew on standby!"
Very nice welcoming party, good looking, professional folks.
Get the gear ready, "here's the remote for the TV, what flavor do you like, bubble gum, mint, let me look around in there."
"We're going to need additional treatments on your teeth, need to reschedule, you've got this wrong, that wrong, here's your estimate for $3000, now scoot along and reschedule." "By the way, it'll be $64 for the exam and X-Rays."
What a scam and I can't believe we fell for a coupon like that. I had a feeling a "chain dentistry" would be a bad idea, but they look so nice on the outside and set up in a great location, they must be alright.
Don't do it, find a family dentistry, and ask your friends. Oh, here's another kicker... "If I pay with cash, would that price go down?" "No, we only give discounts and credits to insurance companies." That's a first!
I just want to stab my eyeballs with pencil erasers for falling for all of this. STAY AWAY, not worth your precious time, your time is better served watching pigeons eat bread crumbs and that is free. Don't be taken on those coupons!
Frank the Ferret

West Mclean, VA

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#77
May 12, 2012
 
shelly wrote:
<quoted text>
if you care about your teeth and don't want them to fall out you will get the work done. your teeth should last you forever a car doesn't
Think about what you just said. These so called dentists are just cam artists. What a foolish attitude.
much happier now

Chesapeake Beach, MD

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#78
May 22, 2012
 

Judged:

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All of these complaints are valid and true. As a former employee, I felt like a scam artist trying to "sell, sell, sell" treatment plans to poor unsuspecting patients. They had a name for patients with large treatment plans.... They called them "Trouts" as in reeling in a big fish. This "chain" dental office should be ashamed of themselves and truly care about the patient instead of just making money!! I discourage any and everybody from going to this practice.
need advice

United States

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#79
Jun 6, 2012
 
They just open a new office in centreville is all the neibauer offices run by the same people.
King James

Chantilly, VA

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#81
Jun 12, 2012
 

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need advice wrote:
They just open a new office in centreville is all the neibauer offices run by the same people.
Yes, they are all owned and run by the same people. They are actually run by a large dental corporation out of Illinois, called Heartland Dental Care. In addition to these terrible reviews, Google Heartland Dental. They are constantly being taken to court and settling for huge amounts of money because they don't care about patients OR their employees.
emmanuel

Herndon, VA

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#82
Jun 15, 2012
 
i would like to hear more about the one located in Herdon 12973 highland. PLEASE!
much happier now

Chesapeake Beach, MD

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#83
Jun 15, 2012
 
emmanuel wrote:
i would like to hear more about the one located in Herdon 12973 highland. PLEASE!
Emmanuel, STAY AWAY!!!!! Trust me.
Angry Mom

Brooklyn, NY

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#84
Jun 19, 2012
 
DONT GO TO NEIBAUER!!!! They are nothing but Scam artists!!! They told my son he had 8 CAVATIES and I thought that was strange so I got a 2nd dentists opinion and they said he had NONE. Also they told my daughter she had a cavity in the back so we went to the other dentist and there was NO CAVITY there either. Everytime we have went, my children and I have all had cavities mysteriously. I always brush my teeth twice a day so I know that was obviously a scam I fell for. None of their work is reliable whatsoever! I called and complained but received no apology at all. Please don't go here or fall for their stupid scams. Also watch out for a young pakastani woman, because shes the one who lied!
much happier now

Chesapeake Beach, MD

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#85
Jun 19, 2012
 

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Angry Mom wrote:
DONT GO TO NEIBAUER!!!! They are nothing but Scam artists!!! They told my son he had 8 CAVATIES and I thought that was strange so I got a 2nd dentists opinion and they said he had NONE. Also they told my daughter she had a cavity in the back so we went to the other dentist and there was NO CAVITY there either. Everytime we have went, my children and I have all had cavities mysteriously. I always brush my teeth twice a day so I know that was obviously a scam I fell for. None of their work is reliable whatsoever! I called and complained but received no apology at all. Please don't go here or fall for their stupid scams. Also watch out for a young pakastani woman, because shes the one who lied!
. Not surprised...that's how they operate!! "Produce, produce produce, make that bonus docs or you will be fired!!" Is I wrong that a get a sick, twisted pleasure out of reading all these bad posts and how bad they screw up?? I'm sorry, I do feel bad for all the folks that got taken by them though :( Keep making a bad name for yourselves "NDC" :)

Since: Jun 12

Arlington, VA

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#86
Jun 29, 2012
 
Dr Kim off Minnieville and Dale Boulevard is hands down the best dentist I've ever been to.

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