Thumbs DOWN to Harbor House "Changes"

Posted in the Watseka Forum

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1 - 11 of 11 Comments Last updated Sep 18, 2012
Ex Shopper

Otterbein, IN

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#1
Aug 9, 2012
 

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The massive changes in Harbor House is extremely disappointing. They have taken our "home town" resale shop to help victims and others in need and tried to renovate it into some fancy boutique store. They have miserably failed! We don't like it and don't want it. I have heard nothing positive or good about the new people there or the horrible changes they have done.

It is not "home" anymore, the prices are exhorbitant (especially for a town with so many out of work or working for minimum wage), the place is filthy, and more. You actually see a sign commanding you to keep your children with you at all times. Really, the place is so tiny as is. And technically, children are children (by law) until they are 18. So, be careful! If you go in with a child who is less than 18 and they are not holding your hand and right by your side at all times, you may just get asked to leave. Ha! All of a sudden, they feel the need for security cameras? Come on - be real. Who would steal that slop of items they are now offering? Lots of people around town have said when they *new* people came, they threw out most of the items in the store. And you call that helping others? They are wasting and caring none for our area or the people here.

The *new employees* are terribly stuck-up and rude, they never smile, and they are cold fish. You don't get greeted when you walk in, they aren't around to ask questions, and they don't even say, "than you," when you leave. They play stupid religious music in there now, too. They put out ads for 10 cent children's clothing or half priced adult clothing, but they charge you full price. They will NOT give you a receipt...so watch out because you won't know you are cheated until you get home. Then what?

Do we have to put up with all this junk? Can't we get Cassie and Debbie back to efficiently and kindly run our hometown store? Those two sisters is what kept people coming back to the store, kept it running well, offered plenty of stock, and helped hundreds of families in our area. Without them....Harbor House does not deserve our patronage or support. Harbor House has now turned a labor of love into a grab of greed.

I am joining the hundreds of others who have said they will NOT shop at that place. It is not Watseka, and we don't want those employees here.
vagrant

Joliet, IL

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#3
Aug 9, 2012
 

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If Rosa Hernandez Warner wants to call people names then she should look it up in the dictionary and not look so unedicated. For those who do not know her she is the executive director of Habor house.
Listener

Joliet, IL

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#4
Aug 9, 2012
 

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Harbor House Boutique? Is this why you have a girl known for heroin addiction washing your windows?Thought you were macys not SKID ROW
puzzled

Saint Joseph, IL

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#5
Aug 10, 2012
 

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vagrant wrote:
If Rosa Hernandez Warner wants to call people names then she should look it up in the dictionary and not look so unedicated. For those who do not know her she is the executive director of Habor house.
?? uneducated? Explain this post? Is she in Watseka? Or who is that snobby old woman and the stuck up fake blonde there?
biblethumper

Fenton, MI

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#6
Aug 10, 2012
 

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There are some very kind and helpful people working there. Let those of you without sin cast the first stone. And no, Barb, you are NOT without sin!
Shopper

United States

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#7
Aug 16, 2012
 

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I thought the old harbor house was crappy and dirty! I never went in there. I saw more clothes getting thrown out than on the racks. I like the new look.
Nice try

Saint Joseph, IL

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#8
Aug 16, 2012
 

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Shopper wrote:
I thought the old harbor house was crappy and dirty! I never went in there. I saw more clothes getting thrown out than on the racks. I like the new look.
If you never went in there, how do you know what it was like? Duh!

Cassie and Debbie, Iroquois County area residents loved how you help our area be a better place and how you helped so many hundreds of people. You did a fantastic job with that place, and it has been ruined by the "new look." Like many people, I have never been in that place since you left. You were (and still are) great people with smiles and kindness for so many. You are missed!
Shopper

United States

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#9
Aug 20, 2012
 

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Yes! I did go there one or twice. Like I said before it was dirty. So that's why I never went there!!! Duh!!!
Watching

Saint Joseph, IL

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#10
Aug 20, 2012
 

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Shopper wrote:
Yes! I did go there one or twice. Like I said before it was dirty. So that's why I never went there!!! Duh!!!
Obviously you have problems. For the record, you've lied twice now. If you have "never went there," (as you stated twice) you could not say it was dirty because it would be gossip and heresay since you didn't see it for yourself.

If you DID "went there" and allegedly saw that it was dirty, why would you state twice that you "never went there?" DUH!
Wrong

Valdosta, GA

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#11
Aug 29, 2012
 

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I spent almost half an hour the other day speaking with one of the new employees. She explained to us everything they are doing to make the charity more productive. You sound super bitter..
Regular Customer

United States

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#12
Sep 18, 2012
 
Yes I liked the previous workers they was good ladies that in their past life experience abuse their self in the past so they could relate to clients feelings .Far as the new ladies not sure about them if they can or not .They made new changes for a reason the State Fire Marshall and City complained about the potential fire hazard they were facing if things didn't change and they would close the place down for safety violations .I can feel comfortable and honestly say Dorrina one of their former volunteers was an excellent clearer and worker she tried her best to organize things so customers could find it why she isn't their anymore I'm not sure but I do miss her being their .Betty was another person I enjoyed she had a Beautiful smile and hard worker .Debbie and Cassie were also great ladies tried to help you if they could or refer you to other places that could help you.They all are missed however everyone needs to give the new ladies a chance .I do like the new resale store its cleaner and things are easier to find .Nothing against the previous workers they did the best they could ,The Previous workers are the ones that helped raise the funds to get the new work done to the store .

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