Rogersville Water Department

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say its not so

Kingsport, TN

#1 May 19, 2010
I went today to have water cut on at a rental place and was told if you were one day late paying your bill on your present place that it would cost 215.00 to have service connected. i have had service for 20 years where i am now they pulled up the bills from that period and i was late one or two days i'm due on the 12 and paied it on the 13 or 14 that counts as being later so i had to pay the 215.00 this is total unfair. as anyone else had this problem?
Just Looking Around

Smyrna, TN

#2 May 19, 2010
Go to the next board meeting and talk to them. They don't have a clue what is going on with the water dept. I have rental property and when a renter moves out, I have to pay a deposit to keep water on just to clean house up. Have owned the house for over 50 years. Need water for 1 or 2 days is all. This has changed since I went to the board meeting. Can keep a deposit on file and they will use it for me to clean up house. I would never pay 215.00 to have water cut on. CRAZY.Good luck....
well

Rogersville, TN

#3 May 19, 2010
They tried to do that to me as well. I called them out on it though. They said I had a late payment when the payment comes directly out of my account. There is a sign on the wall that explains the rules. If you have never had a returned check, or had your water shut off from nonpayment they cannot make you pay the whole 215. They are supposed to pull up your history and see how many times you have been deliquent and base the deposit on that. It says that right on the sign on the wall. The woman that worked there was a total jerk to me because I called her out on her error. Oh well. Good luck.

“ I Love you guy's”

Since: Jun 08

Rogersville,Tennessee

#4 May 19, 2010
I am so glad I am poor, keeps me humble. keeps me putting mankind and their needs above mine.

I find it unacceptable for the water department to treat it's customers this way. It is sad that money comes before anything else, but this is how our society has gotten.It isn't just businesses, but individuals as well.
ringling brothers

United States

#5 May 19, 2010
well if you take into account bible's,hi school grad. and only ex forced to leave holston elect. has been pole climber exp. with labor exp.and can do lawn boy care for mayor sells, WHAT TO EXPECT, SELLS; idot qualities for picks to run the rog water dept. he lets dumbo bible have his girlie show in office and treats the rog. water customers like dirt, i know for facts he cusses customers and treats them like second rate citizens. WHY SELLS ARE YOU HANGING ON TO YOUR LAWN BOY BIBLE. HUM!! could he show and tell on your behind door # 1- DOOR #2 -DOOR #3 - ROLE PLAY AND ROLE TO PAY TO YOUR FRIENDS AND BUDDY SYSTEM THAT HAS BEEN IN PLACE FAR TO LONG. AGAIN THE EYES OF ROGERSVILLE ARE WATCHING TO SEE WHO HAS DOUGH TO SPEND AND WHO IS DRIVING A RED CORVETTE!!!!!!!!!!
BullCrap

Kingsport, TN

#6 May 19, 2010
I am saving to have a well dug.
Hate the crappy service the water dept gives and the hateful old biddies that work there also along with how the hole dept is ran.
And bet a well will provide much better water without all those chemicals that is probably causing themore illness's nowdays.
Agree

Kingsport, TN

#7 May 19, 2010
I for one will have to agree that the ladies who work there are by far the friendiest people. They always act like they're doing you a favor or something. They forget without us as customers they wouldn't even have a job.
pay dirt

United States

#8 May 20, 2010
how could sells have put a inompute like bible in a salary job, and let him hire office uneducated nitwits to serve the rogersville finest. CAN ANYBODY LOOK AT THE ROGERSVILLE WATER DEPT, AND STOP THIS. OBVIOUSLY sells IS NOT THE DUDE. IT TAKES A REAL MAN TO FESS UP TO HIS DUMB AND DUMBER MISTAKES. BIGGEST ONE; bible.
water customer

Lebanon, TN

#9 May 20, 2010
I think those woman that work there are bulldogs. they are mean and never friendly...I hate going in there and paying my expensive bill , that I now mail it or do drop box. They are mean to pretty much everyONE. late or on time they still act like if it wasnt for them you wouldnt have water....WHATEVER, it is a clerical position that requires little movement. They are old bags they need to be put in the welfare line to loose some of their pride and regain humility. I hope one of them reads this and sees how paying customers feel about their nasty attitude and realize if it wasnt for the customer, they WOULDNT be there! I hate the high rate too, nothing to do about it...gotta take a bath!
Good Lord

Knoxville, TN

#10 May 20, 2010
well wrote:
They tried to do that to me as well. I called them out on it though. They said I had a late payment when the payment comes directly out of my account. There is a sign on the wall that explains the rules. If you have never had a returned check, or had your water shut off from nonpayment they cannot make you pay the whole 215. They are supposed to pull up your history and see how many times you have been deliquent and base the deposit on that. It says that right on the sign on the wall. The woman that worked there was a total jerk to me because I called her out on her error. Oh well. Good luck.
Haha how funny. Your deposit is based on your credit report. Read the new policy that took effect last August. Just how did you call her out on it? who was she? I don't beleive a word you are saying. The board voted for these new policies last year. Check your facts out before you open your mouth.
Good Lord

Knoxville, TN

#11 May 20, 2010
pay dirt wrote:
how could sells have put a inompute like bible in a salary job, and let him hire office uneducated nitwits to serve the rogersville finest. CAN ANYBODY LOOK AT THE ROGERSVILLE WATER DEPT, AND STOP THIS. OBVIOUSLY sells IS NOT THE DUDE. IT TAKES A REAL MAN TO FESS UP TO HIS DUMB AND DUMBER MISTAKES. BIGGEST ONE; bible.
Bible may be full of crap most of the time, but the man has a brain that functions on the top level. He just has no comon sense. I agree he is not the one for the job. But I also heard that he is retiring this summer. So, this being said and heard by many, why don't you go to the board and offer your services as the new water super.? Go for it. Can you handle the job? Bet you can't. I've known Bible my whole life. Even before he worked at the holston electric. You really can't believe a word he says, but the man does have a brain. Smart as crap, just doesn't know how to make it work correctly.
well

Rogersville, TN

#12 May 20, 2010
Good Lord wrote:
<quoted text>
Haha how funny. Your deposit is based on your credit report. Read the new policy that took effect last August. Just how did you call her out on it? who was she? I don't beleive a word you are saying. The board voted for these new policies last year. Check your facts out before you open your mouth.
Maybe YOU should check your facts. The deposit may very well be based on your credit report. WE were talking about TRANSFERING SERVICE POLICY which is, in fact, listed on the sign on the wall. And it does state that based on your history with them will be how they judge your TRANSFER FEE.

Maybe you should put down your doughnuts and ding-dongs and go read the sign yourself. Idiot.
well

Rogersville, TN

#13 May 20, 2010
p.s. She was the fat lady that works up front and does look like a bull dog. I hope this is you. hahahah And trust me, I would be more than happy to tell you to your face how incredibly ignorant your statement was.
well

Rogersville, TN

#14 May 20, 2010
"i have had service for 20 years where i am now they pulled up the bills from that period and i was late one or two days i'm due on the 12 and paied it on the 13 or 14 that counts as being later so i had to pay the 215.00 this is total unfair. as anyone else had this problem?"

Here ya go "Good Lord"- here is where the person indicates that it would be a transfer deposit not an initial deposit. They said they have had service for 20 years indicating that they have already had service and would be needing to transfer. Again, I urge you to put down the ding-dongs and get a brain.
Wrong

Kingsport, TN

#15 May 20, 2010
Good Lord wrote:
<quoted text>
Haha how funny. Your deposit is based on your credit report. Read the new policy that took effect last August. Just how did you call her out on it? who was she? I don't beleive a word you are saying. The board voted for these new policies last year. Check your facts out before you open your mouth.
Actually you are wrong. They do pull your history if you are already a customer and you need to transfer. The initial deposit is based on your credit rating. Maybe you should check your facts before opening your mouth.
water dept clerk

Kingsport, TN

#16 May 20, 2010
well this was not a tranfer she wanted service for one of her rental houses and the people who lived there left a big bill and now she the owner of the house is responsiable for the bill or water will not be turned on at that address. a lot of people go off and never pay there bill so it falls back on the landlord. sorry people but you must pay your bills.
water dept clerk

Kingsport, TN

#17 May 20, 2010
its not based on your crdit with other people just your credit with the water dept.if you are late 3 times in a year you have to pay the 215.00 no matter what its the rule.
sea gulls

United States

#18 May 20, 2010
hum water dept clerk - last sentence BAD - no wonder this rwd is a great big super MESS.
Just Looking Around

Columbia, TN

#19 May 20, 2010
I own rental property and no way in hello would I pay a water bill my renters skipped out on. More than likely they also skipped out on the rent. I believe I could win that one in court. You can't penalize someone for something someone else did. Grow up folks, this is grade school tactics. Punish the whole class for something one person did. I was assured that my deposit would stay on file to be used to have water cut on in rental property if I needed to clean.
hold up

Elizabethton, TN

#20 May 20, 2010
Just Looking Around wrote:
I own rental property and no way in hello would I pay a water bill my renters skipped out on. More than likely they also skipped out on the rent. I believe I could win that one in court. You can't penalize someone for something someone else did. Grow up folks, this is grade school tactics. Punish the whole class for something one person did. I was assured that my deposit would stay on file to be used to have water cut on in rental property if I needed to clean.
while your renters lived their was the water in their name or yours?

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