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Wandering

Nicholasville, KY

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#1
Sep 6, 2009
 
Anyone else issues with the drive thru there getting your order wrong?? It seems like in the past 2 months every single time I go thru there something is messed up, wrong sandwhich, wrong drink, something. I have even went back in talked to the manager nothing has changed!! I love Mcdonalds, but honestly I will start going to wendy's if this doesn't get taken care of! I sent corporate an e-mail this morning! Has anyone else had this problem there?

Since: Jul 09

Penn Laird, VA

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#2
Sep 6, 2009
 
Yes. Fairly often, actually. I'll sometimes go through just for an iced mocha. I ask for no whipped cream. The last 3 times, I got whipped cream. I don't say anything, because I've always been told not to mess with the people who make your food! lol But it's annoying. And if you go for breakfast after 10am (They're supposed to serve it until 1030), they're almost always "out" of everything. If you ask for lunch, they'll say it's not time yet. A few days ago, I went and the only options were pies or parfait. There were a half dozen cars in front of me and we all just left. I like the one in Claypool Hill. They *seem* to be better as far as their employees and efficiency. That's just been my experience, though.:)
Wandering

Nicholasville, KY

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#3
Sep 6, 2009
 
Lil Old Me wrote:
Yes. Fairly often, actually. I'll sometimes go through just for an iced mocha. I ask for no whipped cream. The last 3 times, I got whipped cream. I don't say anything, because I've always been told not to mess with the people who make your food! lol But it's annoying. And if you go for breakfast after 10am (They're supposed to serve it until 1030), they're almost always "out" of everything. If you ask for lunch, they'll say it's not time yet. A few days ago, I went and the only options were pies or parfait. There were a half dozen cars in front of me and we all just left. I like the one in Claypool Hill. They *seem* to be better as far as their employees and efficiency. That's just been my experience, though.:)
I totally agree with you 100%. My husband and I never say anything either we are afraid to send it back because of what they might do to it... but I like the Claypoolhill so much better, we have never had bad serve there and everything is always correct. I don't to drive 5 mins on upo the road to get better food and service!
magpie

Nicholasville, KY

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#4
Sep 6, 2009
 

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i think its really went downhill! have u seen who works there?? i know when the varney girl works my order is always screwed up.....and most are dirty looking
Whopper

Tazewell, VA

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#5
Sep 6, 2009
 

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Maybe you should park and get off your wide load and go in to get your food.
Wandering wrote:
Anyone else issues with the drive thru there getting your order wrong?? It seems like in the past 2 months every single time I go thru there something is messed up, wrong sandwhich, wrong drink, something. I have even went back in talked to the manager nothing has changed!! I love Mcdonalds, but honestly I will start going to wendy's if this doesn't get taken care of! I sent corporate an e-mail this morning! Has anyone else had this problem there?
Yeah

Richlands, VA

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#6
Sep 6, 2009
 
Yeah they messed up my order several times, I thought it was just me. The problem I have with them is the smoking while working, some grungy kid with longer hair. I don't go to that location anymore.
wandering

Richlands, VA

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#7
Sep 7, 2009
 
Whopper wrote:
Maybe you should park and get off your wide load and go in to get your food.
<quoted text>
That was a lil rude... the wide load comment... I use the drive thru because most times I need the food quickly and don't have time to run in... but everyone has to eat! VERY RUDE! I am sure at times you don't have time to run in a place either!
Really

Richlands, VA

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#8
Sep 8, 2009
 
wandering wrote:
<quoted text>
That was a lil rude... the wide load comment... I use the drive thru because most times I need the food quickly and don't have time to run in... but everyone has to eat! VERY RUDE! I am sure at times you don't have time to run in a place either!
Ignore the jackass, some people get on here just to piss everyone else off.
Curious

United States

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#9
Sep 8, 2009
 
I got breakfast there last week. They actully put a burnt mcmuffin sorry if thats spelled wrong in my bag I didn't realise it until I got home I couldn't even eat it. I mean it was completly burnt and they sent it out anyway.

A few times after that my order was wrong or they didn't give me everything I ordered, so I would wait at the window and look to make sure, this seemed to piss them off so I have not been back.
BKisbetter

Richlands, VA

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#10
Sep 8, 2009
 
Curious wrote:
I got breakfast there last week. They actully put a burnt mcmuffin sorry if thats spelled wrong in my bag I didn't realise it until I got home I couldn't even eat it. I mean it was completly burnt and they sent it out anyway.
A few times after that my order was wrong or they didn't give me everything I ordered, so I would wait at the window and look to make sure, this seemed to piss them off so I have not been back.
Can't say as I blame you. I don't got to the one in richlands. I worked there for a long time, and I do not eat at a place where the employees are dealing to each other so freely. That realy says something about the place IMHO.
Earl

Dayton, OH

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#11
Sep 10, 2009
 

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Mcdonalds an junkies go together like cocaine an waffles lol!!!!!
Hey

Waynesboro, VA

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#13
Sep 10, 2009
 
This is America. No one is making you go there. If their service sucks so much, go somewhere else.
Doran Dale

Richlands, VA

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#14
Sep 10, 2009
 
BKisbetter wrote:
<quoted text>Can't say as I blame you. I don't got to the one in richlands. I worked there for a long time, and I do not eat at a place where the employees are dealing to each other so freely. That realy says something about the place IMHO.
It says that business is good
worksthere

Richlands, VA

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#15
Sep 10, 2009
 
Earl wrote:
Mcdonalds an junkies go together like cocaine an waffles lol!!!!!
I know who you are!
Dr Earl M D

Dayton, OH

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#16
Sep 11, 2009
 

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worksthere wrote:
<quoted text>I know who you are!
No you dont
Fast Food

Nicholasville, KY

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#17
Sep 11, 2009
 
magpie wrote:
i think its really went downhill! have u seen who works there?? i know when the varney girl works my order is always screwed up.....and most are dirty looking
Have anyone of you worked at a fast food before!!!???
People are not perfect!!!! 8/10 your order is going to be wrong. Thats why you should double check your order before leaving the drive or counter.Thats at any fast food!!!! And if you have a problem than say something to the manager!!! You are paying 30 some dollars for you dinner for the night!!!
Tha Carter 3

Dayton, OH

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#18
Sep 11, 2009
 
30 bucks at mcdonalds.jesus thats a guarantee on throwin up...
CANT AND WONT

Nicholasville, KY

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#19
Sep 11, 2009
 
Tha Carter 3 wrote:
30 bucks at mcdonalds.jesus thats a guarantee on throwin up...

Good one!!!!
Throwin up is all you can come up with...come on...they are stupid enough to pay thrity dollars on fast food! And do nothing about it!!! How many do you buy dinner for in your family...Add it up!!!
if you are Throwin up thirty dollars worth of food or what ever..Why are you eating there?????
cant even make coffee

Tazewell, VA

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#20
Sep 11, 2009
 
I ordered coffee one day with two cream, two sugar and they couldn't even do that right. Not to mention that it had coffee grounds in the bottom of the cup. I hate thr Richlands McDs.
tammy

Richlands, VA

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#21
Sep 11, 2009
 
those kids have to wait on hundreds of people a day... nobody is perfect ur order will be wrong from time to time and u more than likely wont have ur napkins and straws but come on people get over it ur proubly takin it home to eat anyways.. oh yeah and if ur just goin to complain then eat somewhere else its simple...

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