Dr Scott Matson and womens health care

Posted in the Morristown Forum

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Sun

Wessington Springs, SD

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#1
May 26, 2013
 
What happened to Scott Matson and women's health care center?
Mandy

Morristown, TN

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#2
May 26, 2013
 
What do you mean? I just saw him 2 weeks ago.
Sun

Wessington Springs, SD

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#3
May 26, 2013
 
Office closed. Nobody home
Mandy

Morristown, TN

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#4
May 26, 2013
 
Hmmm. Who knows. I know I have an appointment this week so hopefully they will call and cancel on me if they aren't open lol
Brownie

Waynesville, NC

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#5
May 26, 2013
 
Mandy wrote:
Hmmm. Who knows. I know I have an appointment this week so hopefully they will call and cancel on me if they aren't open lol
I just had an appointment with Dr Matson last week he's still in Morristown. He has moved to the tall building right beside where he was at.
yeah

Morristown, TN

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#6
May 28, 2013
 

Judged:

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They are in another office but didn't have enough respect for their patients to tell them. They thought everyone would see the little banner in front of the new office. I wasn't looking for a banner when I had my appointment and had to call to see what was going on.
Concerned

Crossville, TN

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#7
Jul 19, 2013
 
Has anyone had problems with Dr. Matson office lately. I have had problems with getting a call back, med refills ( and no their not pain pills) I just have questions. Also questions about test results. This has all been happening since the new office moved in Morristown ( from one building to the next) Also I was told last time I was there when they called me to confirm my appt, if I didn't call them back to confirm that I would be taken off the schedule ( I have not missed an appt in the 10 yrs I have been going to him) I have even showed up for an appt that they didn't have in their computer. Just wanted to see if this was happening to anyone else.
hyt

Morristown, TN

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#8
Jul 20, 2013
 
From what I remember before, when he was with Dr. Collison he left and did not notify his patients even though he knew he was leaving. I haven't got a good impression of his business practices. Not sure what is going on there.
Frustrated

Gaffney, SC

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#9
Jul 20, 2013
 
Concerned wrote:
Has anyone had problems with Dr. Matson office lately. I have had problems with getting a call back, med refills ( and no their not pain pills) I just have questions. Also questions about test results. This has all been happening since the new office moved in Morristown ( from one building to the next) Also I was told last time I was there when they called me to confirm my appt, if I didn't call them back to confirm that I would be taken off the schedule ( Ihave not missed an appt in the 10 yrs I have been going to him) I have even showed up for an appt that they didn't have in their computer. Just wanted to see if this was happening to anyone else.
I have not really had a problem but I'm not to crazy about the girl that sits out front. She is not very professional and how she got that job I don't know.

Since: Jul 13

United States

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#10
Jul 22, 2013
 
Let me just say i had matson for an ob with my son in 2006 i didn't like his smart ass then nor do i care for his so-called women's health and Wellness a friend of mine seen him here in his new office had ovarian cancer and he did not take care of her if she hadn't switched. to another Dr when she did she would be dead right now, he messed up the scheduling of my tubal in 06 just assumed i knew what time it was and what time i needed to arrive to the hospital since I'd never had a surgery in my life so of course it wasn't done and I've seen Collinson instead ever since, matson is very unprofessional and arrogant. Here a few months ago i needed a primary dr and didn't realise it was his office there at his new office seen the practitioner there discussed the medications I'm currently taking and they told me they couldn't tale me as a patient due to the meds i take and also because i wouldn't change my women's healthcare dr to him lol i do not recommended his current practice unless ur main goal is to get pain meds cause for what i heard and seen the.one time i was there, no offence to anyone thats what his new so-called office is good for idk just my personal opinion due to experience and hope if u see him u have a back up to double check labs tests hr wants to run etc cause thank God the girlfriend of mine did or she would NOT be alive right now matson let her go so long the cancer had spread and the new dr she seen did an emergany surgery that saved her life! And i pray for anyone who currently is a patient of his is okay and well taken care of just hr careful and always have a back up dr for second opinions and checks of any procedures u have done by him :)
Fed Up Patient

Powell, TN

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#11
Aug 13, 2013
 
Well, he has lost more than one patient. After him being one of my favorite doctors and being pretty much on a first name basis and being one of his patients for nearly 10 years, I will never go back after the visit I had with him a little over a month ago. It is weird as hell to go into a women's health office and see men sitting in the waiting room to go back to see him and then as a regular GYN patient, to have to piss in a cup to get a med refill for prescription that he had written in the past (that was not pain medication). He now runs a methadone/pain clinic out of his office. I'm not going to be a part of that.

Since: Nov 08

Morristown

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#12
Aug 13, 2013
 
My wife has seen him 10+ years, and he delivered our son. She has always liked him. Recently she has been telling me about having difficulty communicating with the office via phone and not being able to get messages through or calls back about inquiries. She was also not happy about the fact that they moved without telling anyone and just assumed that everyone would find them.

The front desk is apparently staffed by functionally retarded women. The last time I went there I was given a return appointment card. The girl said it was for the first of the month on a monday, and I agreed (not having a calendar in front of me).

Fast forward two months and I get a call from their office. The message says that they mistakenly booked me for the 2nd which is going to be labor day, which they are not open, and they want to switch me to another day so they want me to call back and confirm.

I look at the appointment card they gave me, and it says my appointment is on the 1st. I check a calendar and the 1st is on a Sunday. So either way, someone there screwed up by booking me on an office holiday or a sunday.

Then my wife tells me that they called her phone shortly afterward, expecting to get ahold of me. The lady at the office couldn't understand why my wife wouldn't confirm a new appointment day without talking to me first.

I call the office back, state my name and the time on the appointment card I have, state what the voicemail was about, and inquire about the issue of rescheduling. The girl is like "uhhh, so who is this again...?" and seemed generally confused. Eventually she comes back on the line and tells me that she shows my appointment booked as the 3rd, and has no knowledge of what I am talking about.

I repeat the discrepancy between the voicemail and the appointment card once more, and ask why the card I am holding says the first, while the voicemail I received claimed the 2nd, and now she is telling me it is actually the 3rd. She says she did not call me and does not know anything about the other appointments.

So not only did someone book two wrong appointments in their computer, but they changed the appointment without notifying me correctly.

Add to this the fact that they have a complete inability to relay messages and give patients callbacks when requested, and it's not hard to figure out that the front desk employees are apparently totally incompetent. Their policy to cancel appointments not confirmed a day in advance by the patient is more likely a result of problems they've had due to their own screwups in booking appointments.

These are the people we are supposed to entrust with our health and lives?
Fact

Westminster, MD

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#13
Aug 13, 2013
 
Oh it's a real ding bat that answers phone
I have seen it

Morristown, TN

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#14
Aug 14, 2013
 
It is crazy up there for sure and if I could find another doctor I would and believe me I have tried.I have been going there a year and have blood work every 3 months and have NEVER been given the results of any test. They screw up on my medication every time and I am talking about blood pressure, cholesterol, etc.. Now they want you to come back for every little thing. If you have high blood pressure that is one visit, then another visit for the cholesterol, another visit for asthma and so on. That way he can get paid more from the insurance companies. The girls out front are rude and very unprofessional. Oh yeah and now Tracey Coffey is no longer there.
where

Maryville, TN

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#15
Aug 14, 2013
 
I too have had problems out of that office. Not going to go into detail but was over it a long time ago but I really like Tracey as a doctor so where is she now?
Polly Wally

Morristown, TN

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#16
Aug 14, 2013
 

Judged:

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Has anyone ever been to their website? IF not check it out.

http://www.womenshealthcentertn.com/staff/

In the staff section look at Renee McNabb the NP bio. It starts out pretty good but ends up with " Her son-in-law currently plays for the PIttsburgh Pirates" What in the world does that have to do with he Bio as a NP at a OB GYN clinic? Is that her way of bragging to all?
I have seen it

Morristown, TN

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#17
Aug 14, 2013
 
Heard she was up on the east end somewhere. Sorry could be of more help.
jeff

United States

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#18
Friday Apr 4
 
That place is a pill mill! Men walking around and in the building on oxygen and canes while adjusting their back braces! I wish tenncare would nail their asses for fraud and get rid of these legal drugdealers :-)
ClassAct

Morristown, TN

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#19
Friday Apr 4
 
Any ladies frustrated with their current OB/BYN doctor transfer to my office I will take a look and make ya feel great! I take cash BTW

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