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Review: Quest Diagnostics

Posted in the Medford Forum

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Barbara Riggs

Mount Laurel, NJ

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#1
Oct 30, 2010
 
on Friday, 10/29' I had blood work done and neglected to tell where I wanted the results sent. That would be to Michelle Lanza. Thanx!
Bill N

Philadelphia, PA

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#2
Aug 3, 2011
 
Terrible place. I dread going here. The nurses ignore you and are always late to start taking patients. Once they open the doors at 7:00 and the line of patients files in, the nurses spend 10 minutes chatting out of sight (though you can hear them).

When they do appear at the desk, they seem not to notice there are people in the room. They call a couple of names, then disappear. If you have to ask a question, or get a sample container, they are not available. You can stand there 10 minutes before you see someone. And then they make it clear you are bothering them. Patients are clearly annoying in their eyes.

Also, they lose appointments. I made a 7:00 appointment weeks before, but they kept calling other names until I managed to get the attention of one nurse and asked if I was on the appointment list. She just said "no" and "do you have your confirmation number?" as she walked out of the room. Clearly she didn't give a cr*p about me. "We lost your appointment. Too bad."

As I said, I hate this place. The workers are so unprofessional, and service is terrible.
Billy Morgan

Medford, NJ

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#3
Feb 10, 2012
 
That girl in the Medford office is awful! I have to go to the Marlton office to avoid her. OCD and annoying. Its a shame that Quest has no competition, so they do what they want.

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