Ashland, KY

#1 May 21, 2009
Was thinking about getting an inground pool, does anyone know anything about Vonderhaars
Bryan Helphenstine

Maysville, KY

#2 May 21, 2009
and they store their pools outside!!! Just watch for their security cameras on the side of the building ;)

Ewing, KY

#3 May 21, 2009
We got our above ground pool from them about 4 years ago. We have been thrilled with it. They were great installing it and are always helpful when we call if we have chemical issues with the water. We are glad we went there to make such a hefty purchase.

Cincinnati, OH

#4 May 22, 2009
they're good people i'd spend my money there if i had any

United States

#5 May 24, 2009
there is a place in amelia called rainbow pools, its better and cheaper than vonderhaars and the service is wonderful..
not so good

Ashland, KY

#6 Jul 9, 2009
didn't like them!
love up

Cincinnati, OH

#7 Jul 9, 2009
I put up a pool this year and had several problems with it because of the water in ohio. I had bought several products out there that werent helping. I returned after we drained the pool to start over and the kind lady out there game me about $50 worth of chemical non-chlorine for free. So thank you very much ms. vonderharrs

Since: Jun 09

United States

#8 Jul 10, 2009
Called Them Last Summer About Coming And Pulling Up Our Pool Liner,Then Never Showed Up,We Called Them Back And They Made Up Some Bullshit Story And Said They Would Be There That Day,Still Havent Seen Them..They Never Have Anything At The Store That You Need You Always Have To Wait For Them To Order It,We Now Go To A Place In Georgetown Ohio,Nicer People & Always Here When They Say They Will Be.
not so good

Ashland, KY

#9 Jul 10, 2009
Yeah, I found out they were full of shit myself. The guy likes to talk but says alot of nothing
no service

Indianapolis, IN

#10 Jun 27, 2012
They were quick to install the pool but their service is terrible its impossible to get them to work on the ones they have sold will never buy from them again

Maysville, KY

#11 Jun 30, 2012
Got a pool last summer and have had nothing but trouble! Their customer service is horrible!
old man

Morehead, KY

#12 Apr 19, 2014
buyer wrote:
Got a pool last summer and have had nothing but trouble! Their customer service is horrible!
When you buy from them good luck with what you buy!!! You will not get help on service I have called five or six times about are spa the last three weeks the women said the trucks come in all the time so we have onone to come out to help with the SPA. GO GET YOUR POOL OR SPA where you can get service or callthe BBB

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