Review: Wells Optometry - Melinda Wells OD

Posted in the Lake Forest Forum

Comments

Showing posts 1 - 2 of2
Frustated

Costa Mesa, CA

|
Report Abuse
|
Judge it!
|
#1
Feb 9, 2011
 
I had the most frustrating experience with their office staff. I had a hard time finding the office. I had mapquest the location so I had an idea but that are so meaning buildings in that area. I got lost in The Orchard and called for help. I drove around for 30 minutes (the traffic light at The Orchard is really long) going from one side of the street to the other. Each of the three times I called I got the answering machine. I finally was sitting in the Sizzler parking lot and called again. I finally got a live body who told me where to go. I walked in very frustrated and late to my appointment. The receptionist said I would have to reschedule. I had waited three weeks for this appointment. I walked out. I've never been so frustrated with medical personnel in my life. I would fire that receptionist. She lost the doctor a patient. And I'm telling my friends not to go either.
Laurie Asakowicz

Aliso Viejo, CA

|
Report Abuse
|
Judge it!
|
#2
Jan 23, 2013
 
Dr. Wells is an amazing doctor. I have seen Dr. Wells for the past 25 years. Her staff is knowledgeable and very courteous. They are the most professional and courteous medical office I have been too. The staff follows through on all needed procedures and Dr. Wells is always upbeat, cheerful, and listens carefully to her patients. I advise anyone not to rely solely on electronic mapping devices. Perhaps a phone call ahead to the office to let them know know you are running late is courteous since Dr Wells' office is busy because she is a wonderful and popular doctor.

Tell me when this thread is updated: (Registration is not required)

Add to my Tracker Send me an email

Showing posts 1 - 2 of2
Type in your comments below
Name
(appears on your post)
Comments
Characters left: 4000
Type the numbers you see in the image on the right:

Please note by clicking on "Post Comment" you acknowledge that you have read the Terms of Service and the comment you are posting is in compliance with such terms. Be polite. Inappropriate posts may be removed by the moderator. Send us your feedback.

•••
•••

Lake Forest News Video

•••
•••

Lake Forest Jobs

•••
•••
•••

Lake Forest People Search

Addresses and phone numbers for FREE

•••

Personal Finance

Mortgages [ See current mortgage rates ]
•••