TV Guide / Guide Plus Interactive Program Guide (IPG) problems?

Cel wrote:

I too am having a problem downloading the listings Error message says No listings data available for current date check your system date and zipcode.

Norma - Frederick MD wrote:

I don't know how or why, but, about a month ago our RCA Guide Plus channel line-up has started working again. I went through the on screen
set-up process many times on many different days. I'm holding my breath and crossing my fingers that it stays.
I don't know if my complaint to COMCAST had anything to do with it or not. If it did, I don't like the game they are playing.

nativegirl8733 wrote:

Hello everyone! I am so glad that I came across this site because I can help!!!!!!!
I love my RCA TV with the Guide Plus feature. When there are problems, "who ya gonna call?" The Guide Plus Techies!!!!!! This is the number to call: 1-800-386-7380. You will need to listen to the voice prompts. Then you will leave your name, phone number, zip code and the time of day you can be reached.(good to have a swing shift, stay at home mom, etc.) I have had them correct Guide Plus transmission errors at least 3 times. This last one was due to a helicopter crashing into a station's tower 2 years ago. The techs at Guide Plus are very helpful. It may take a little time and some technical research on their part but if they can fix your problem, they will. The number is: 1-800-386-7380.
As to the discontinuace of Guide Plus, from what I understand it is the "analog" type that will not be compatible with any of the all-digital programming required in a couple of years. The fault is with the sneaks who pushed the legislative bill through to "require" us regular people to have digital instead of analog TV! I think this is required by 2010.
Hope all of this helps everyone. I found the number on the web, by the way, about 4 years ago. I have had my RCA Guide Plus TV since May 2000. Lots of miles on that one...I'm an insominac night owl!!! LOL

Jim in Florida wrote:

I complained to COMCAST also and was told I needed a converter box. Apparently this is not true. Norma, did you need to hook up a converter box? I haven't hooked it up yet hoping that the Guide Plus will return. It worked for over two years without interruption until about two weeks ago.
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Sloppydude wrote:

I have a RCA 36inch tv w/ guide plus. 2002 it was made. RCA sent me a letter that they were recalling the tv`s because the tv`s were shutting themselves off. Now my serial number didn`t match the recall and now mine is shutting itselve off. Does any one now how to get the guide plus chip out of the TV???? Sloppy here

Louise wrote:

I never subscribed to this - don't know what it is or how it suddenly showed up on my tv - knocking out my cable abilities! I don't know how to disable it or get rid of it. I've had this tv for about 6 years and suddenly, I have this guideplus screen that obscures my regular tv viewing! I have lost even that as my tv is now fussy static. Can anybody help tell me how to get rid of it?