6221 66th St
Pinellas Park,
FL
33781
-5025
(727) 545-8454
Comments
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I had an appointment with Dr Traub last week that I had to wait 7 weeks to get. I informed them that my insurance would be running out and I desperately needed to have a procedure done that allows me to live without excruciating pain for 8-10 months at a time.
The morning of my appointment I received a call from Dr Traub's office asking me if I could switch my 3:30 PM appointment to a 10:30 AM appointment. Unfortunately I was unable to do this due to other obligations. The receptionist told me that all of her afternoon appts had canceled except me and they were hoping to close at lunchtime. I explained how important this procedure was to me and how sorry i was that i couldnt come earlier. She said Ok and they would see me at 3:30. At 1:30 I received a voicemail from a different lady at Dr Traubs who informed me that Dr Traub was feeling ill and would not be able to see me. I called her back and told her that I'd already been called in the morning and knew that I was the only afternoon patient. Once again I explained how critical it ws that I get this steroid shot in my spine today before my insurance ran out. She then became very rude and told me that the Dr wouldnt do it today anyway because it was my first visit. I explained that I was there earlier in the year and had the procedure done that day. It only took him 15 minutes to do and he billed my insurance company $4600.00 of which they paid $2600.00 Its no wonder that our insurance rates are outrageous. To top it all off I drove 40 minutes and arrived on time to my 3:30 appointment only to find the doors locked. Now I am forced to suffer in pain because my insurance has expired and I cannot afford the thousands of dollars for one shot of steroid. Thanks Dr Traub and staff! Hope you sleep well at night.. I wont be. |
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I find the office staff about as sorry as you can get.They told not to give Dr Traub any paper work to fill out because he will charge to much money.Then i went for a injection at 6:30 am and had to sit there 3hrs or more.The staff sucks.Dr Traub is a very good Dr.to many patients no help.
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Its unfortunate that this person's insurance ended..but I do not think that you can blame an office for this. Yes the Doctor was sick...Last time I looked they were people also. Please find a more constructive use for you time like getting another job
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