How to File A Complaint About DIRECTV

You idiot do you realize how bad the economy is. It is not that most people and poor, it is clear that everything is becoming so much more expensive and no one is making enough money to keep up with the economy. I personally am able to pay my bills on time and in full every month, but know very hard working people that aren't as fortunate as me to do the same. So go to HELLLLLLLLLLLLL

Hi,
I had been a directv customer since Dec., 2002. But in June-July of 2006 I saw a Directv High Definition Satellite System on Ebay so I bid on it and won. And I disconnected my old Directv satellite system and connected the newer HD satellite system. I then called Directv and informed that I was a current customer and had them activate the HD satellite receiver that I had just bought...Presto I then had HD programming. But in Jan-Febuary of 2007 my hd satellite receiver was malfunctioning so Directv sent me a replacement receiver when I hooked up the new replacement receiver I soon found that that receiver was defective. So instead of having them send me yet another receiver I decided to cancel my directv service and they sent me the boxes to send back the receivers. And then later on Directv informed me that I was being charged $277 for braching the contract. Funny thing is when I had activated the high definition programming back in July 2006, the directv representative never even mentioned that I was entering into a two year committment. As a matter of fact I a two year contract was never even mentioned in that phone call. So for the last year and five months I have been getting calls from collection agency after collection agency demanding that I pay the money for breaching a contract that I was never even made aware of when I singed up for Directv's High definition programming. And the latest insult was getting a phone call from a law firm demanding that I pay Directv the money that they think that I owe them. Now I have to have a friend of mine who is a lawyer send a letter to that law firm to dispute the BOGUS Directv charges. No my adice to anyone who is thinking about getting directv is not to buy from Directv. Or if you still want to get Directv please be advised that they will enter you into a two year committment and they won't always inform you that you are entering into a two year contract as was my case.

my name is Earl Evans I've been a loyal directv customer for over 4 years now, i went to directv's mover connection to go from chicago IL to urbana IL (central IL).On 8-1-08 an installer from Bluegrass came out in the afternoon, he left an hour later, a few days later i noticed i had no local channels not Fox CBS, ABC, Ect.I called directv's (Get the customer off the phone quickly service) and was told i lived in a 2 dish zone, they scheduled another appointment for me.On 8-17-08 another installer showed up once he realized i needed another dish he informed me he didn't have the right equipment, i politely asked him to leave.After that i called bluegrass dispatch located in bloomington IL and the lady was apologetic she stated she would send another installer 8-18-08 prior to 10 am, 10:30 i called bluegrass after not hearing from them ,jennifer from bluegrass said she couldn't reach installer that was suppose to come.I asked her (jennifer)to call directv and let them know if they don't want to do rest of work, she stated ok i will.I then called directv and got a supervisor she called jennifer to find out why she made a comment like that, jennifer denied until she realized i was on 3 way call, then stated she thought thats what i wanted.A supervisor from Bluegrass (Randy) said he will sent an installer out that evening (8-18-08) all i had to do is call him when i finished up work.At 4:15;pm i called randy and informed him i was leaving work, he told me he forgot so, i called directv got no help they told me to install and purchase satellite myself.I called Bluegrass again to ask for info address legal name to file a complaint with BBB (Amber) told me we don't care nothing ever happens anyway.The only reason why i put up with this is because i get the NFL ticket and they are the only tv place we can get it maybe the NFL should reconsider renewing their contract to get rid of the customer service monster that was created,totally unacceptable service.

The FIRST installer that came out to my house in El Paso, IL from Bluegrass Satellite not only put the cord to the satellite directly over my basement window (A fire hazard) but I have cedar siding which is very expensive to replace (Its one very large piece) which he drilled into, taking a huge chunk out of the side of my home. He then didn't install the the DirectTV correctly and 3 days later the "Supervisor" came out to my house. The supposed supervisor proceeded to use foul language saying things like "I've had to clean up that stupid fuc#ers mess a ton of times", and "I just want to get the fuc# home and drink a beer" it was totally unprofessional. I had also set down a bad of stuff from Menards right before he came into the house, as I was on the phone with DirectTV to finish the install he quickly left the house with my bad of Menards equipment.
Completely Unprofessional installs, Horrendous customer service when it came to theft.
In fact after I reported the issues and theft they called me 2 months later to ask how the Install went, obviously they didn't take any note of the theft if they actually had the nerve to call me after all was said and done.
Want more details about my experience, email me at jamesjohnson2@hotmail.com