Randy Brown Complete Hydraulics car lift

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worried

United States

#1 Aug 22, 2011
I purchased a car lift from Randy Brown @ Complete Hydraulics in Franklin 3 months ago and they haven't delivered it yet. When I call all I get is a run around. Does anyone know if this is a reputable company? I'm several hundred miles away and beginning to worry I might have made an expensive mistake.

“Is there blood in my hair?”

Since: Aug 09

Location hidden

#2 Aug 24, 2011
Sounds like you better have a receipt and a lawyer.
Rather not reveal

Caputa, SD

#3 Aug 26, 2011
worried wrote:
I purchased a car lift from Randy Brown @ Complete Hydraulics in Franklin 3 months ago and they haven't delivered it yet. When I call all I get is a run around. Does anyone know if this is a reputable company? I'm several hundred miles away and beginning to worry I might have made an expensive mistake.
You still have a way to gain 300% of your money. I used to work there, he began not filling orders and i refused to do that to people we work to hard for somone else to use our money and do not get what we ordered. File a complaint with the Attorney General of Indiana and they will take care of you.
John Rodgers

Paradise, CA

#6 Oct 19, 2011
Don't hold your breath, about getting your rack or your money. Cancel your CC with cause and order from someone else.
Fred Paris

Warsaw, IN

#7 Feb 8, 2012
I personaly know Mr. Brown and he is a very nice gentlemen just ask him and he will make it right if not i will suck you off cause im gay fred
Melissa

Pulaski, TN

#8 Feb 8, 2012
Randy Brown is NOT a very good business man. HE LIES!!!!!!
jrr

Greenwood, IN

#9 May 16, 2012
worried wrote:
I purchased a car lift from Randy Brown @ Complete Hydraulics in Franklin 3 months ago and they haven't delivered it yet. When I call all I get is a run around. Does anyone know if this is a reputable company? I'm several hundred miles away and beginning to worry I might have made an expensive mistake.
Randy brown lives at 1552 williamsburg lane franklin in....he's the complete ripoff...go to his facebook page and he brags by favorite quotes...Con artist laugh at your stupidity
danny

Oklahoma City, OK

#10 Jun 9, 2012
Is he really a rip off?
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Anonymous Proxy

#11 Jun 12, 2012
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dumb

Fort Lauderdale, FL

#12 Jul 12, 2012
We have also been ripped of had the run arround not the way to run your business
chris

Joliet, IL

#13 Jul 19, 2012
I too am having problems with randy brown and the complete lift company or the complete hydraulic company of Franklin Indiana. terrible service, the run around, hung up on, no receipt, no information, the employees cant do anything the owner randy brown has to tell me where my lift is or give a refund.
FORMER SALES

Brooklyn, NY

#14 Jul 20, 2012
You better get your money back...he gives or sales I should say gives a line of ....90 days..mean time he is using your money...then when you are at your breaking point he will smoothe talk you into another lift...he's a scam artist:google his reviews...
chris wrote:
I too am having problems with randy brown and the complete lift company or the complete hydraulic company of Franklin Indiana. terrible service, the run around, hung up on, no receipt, no information, the employees cant do anything the owner randy brown has to tell me where my lift is or give a refund.
Ripped off customer

United States

#15 Jul 22, 2012
FORMER SALES wrote:
You better get your money back...he gives or sales I should say gives a line of ....90 days..mean time he is using your money...then when you are at your breaking point he will smoothe talk you into another lift...he's a scam artist:google his reviews...
<quoted text>
Randy Brown is a crook and the business is a fraud. He lies from the beginning to the end you will not get the lift you ordered it will be some cheap garbage he sources from other companies if you ever get one! Get your money back and call the attorney general and the BBB. Check the BBB report on him and his crooked company. It took me 6 months to get my money back from my credit card company not him!! Beware he is a scam artist.
DUMB

Winter Garden, FL

#16 Aug 3, 2012
chris wrote:
I too am having problems with randy brown and the complete lift company or the complete hydraulic company of Franklin Indiana. terrible service, the run around, hung up on, no receipt, no information, the employees cant do anything the owner randy brown has to tell me where my lift is or give a refund.
have you heard anything we also have been had got a receipt but no goods
Chris

Chicago, IL

#17 Aug 3, 2012
DUMB wrote:
<quoted text>
have you heard anything we also have been had got a receipt but no goods
After emailing everyone I could find and numerous phone calls and leaving voicemails, getting the run around and treated terribly. I called my bank and through my credit/debit card recieved my money back within 3 days. Of course I haven't heard a word from anyone at the complete Bullshit company. I am now looking into other lifts from other, hopefully more reliable companies. The complete lift/hydraulics company is an absolute sham, I should have known the minute they told me my charge might show up in a different company name. I also thought it was odd that I asked for a recipt immediately after I paid them and never recieved anything. The employees actually told me the best way to get my money back is to file a dispute or claim with my credit card company. Unbelievable, if the company has wronged the customer, THEY should be the ones to GIVE the refund. After being wronged I shouldn't have to fight to get my money back. I will never speak a good word about them again.
Chris
POed in MN

New Prague, MN

#18 Sep 12, 2012
I tried to purchase from Randy Brown and echo all the negitive remarks here. Lucky for me I did not ever pay the credit card company a dime and filed a complanit with VISA, VISA and not Randy, Complete Hydraulics, Eva Soules (his pin-up personal secratary) got the charges removed from my card. I would ever do business with them again under any circumstances. I bought a "Direct Lift" brand elsewhere and love it
Concerned as well

Plymouth, IN

#21 Sep 13, 2012
danny wrote:
Is he really a rip off?
Yes he is!!! Hope you get your money or your equipment Good Luck
Chris

Chicago, IL

#25 Sep 14, 2012
Well I have to update this. While initially I had the issues and problems previously stated, and received my money back through my bank, at the end of the ordeal I was still in need of a lift. After 2 weeks of putting it off because I was so frustrated I was just about to start investigating where I could buy a lift from. Randy Brown himself started calling me and leaving voicemails. Once he got a hold of me he explained his situation a little better than his staff was able to. He stated that the lift I ordered was not in stock, but he had another, better one in stock, he ended up working out a really good deal for me. So I paid him in full for the lift on Monday, had a tracking number before I got off of the phone with him and received my lift that Wednesday. I am fully happy with the lift and how everything worked out the second time. My advise is he's a good supplier for reasonably priced lifts, you just need to ask initially what lifts they have in stock now and shop from those, waiting for them to come on the carrier ships is just a bit frustrating. I hope this helps and the other people get their issues resolved.

Chris
The Truth

United States

#26 Sep 18, 2012
Complete Hydraulic's business plan is charging customer's credit cards to keep the lights on and fund Randy Brown's "lifestyle" so he can take photos of himself standing next to a helicopter and telling everyone he owns it, put gas in his Lamborghini. He is a con artist who promises product that he cannot provide to the customer. Customers see a price they think is a good deal, Complete Hyrdraulic offers $100 off if you wait 60 days for your product...By that time your credit card will probably refuse to refund your money. If you give Complete Hydraulic your credit card information, you are throwing it away. He has been doing this for more than a year! Be smart, buy from someone else!
FORMER SALES

United States

#27 Sep 18, 2012
Well Chris you were just one of the fortunate ones, generally you continue to get the run around until he convinces enough people to pre sell and have enough money to pay youback with other peoples money.In your situation he sold you a lesser of a lift..I'm guessing from tuxedo and fully convinced you that it was better. Sadly...he is a great shmoozer...I'd say he could convince Eskimos to buy ice....he is a rip off!
Chris wrote:
Well I have to update this. While initially I had the issues and problems previously stated, and received my money back through my bank, at the end of the ordeal I was still in need of a lift. After 2 weeks of putting it off because I was so frustrated I was just about to start investigating where I could buy a lift from. Randy Brown himself started calling me and leaving voicemails. Once he got a hold of me he explained his situation a little better than his staff was able to. He stated that the lift I ordered was not in stock, but he had another, better one in stock, he ended up working out a really good deal for me. So I paid him in full for the lift on Monday, had a tracking number before I got off of the phone with him and received my lift that Wednesday. I am fully happy with the lift and how everything worked out the second time. My advise is he's a good supplier for reasonably priced lifts, you just need to ask initially what lifts they have in stock now and shop from those, waiting for them to come on the carrier ships is just a bit frustrating. I hope this helps and the other people get their issues resolved.
Chris

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