Many places tried to upsell us on a "more deserving" (more expensive..."Doesn't Mom deserve the very best?") casket, funeral service, or reception.
We learned that there are alternatives out there (like cremation that provides more flexibility and customization of service) and that you can actually shop around. Peaceful Reflections provides fast, personal cremation care at a very reasonable price. They treated us with respect and consideration, as if we were their own family.