Review: Muddy Mutt

i was so grateful for the job you guys done with buddy i had to tell you in words how much i appreciated the courtesy and professional cut ya'll had done.i can assure you i will tell my friends as well as be back in about 2 months for another cut.you beat the prices that was charged to me in my own hometown and you done it with a smile.
dianna,riesha and abby THANKS!

Any clients who have had the following upgraded services since approximately Feb. 14th 2009 thru April 14th, 2009 should request an immediate refund for being unlawfully charged for the use of products not in stock at the time...the main offense wiould be the FURMINATOR-SHEDLESS TREATMENT which is an additional $10.00 to $35.00 per dog....the second is TEA TREE SHAMPOO which is an additional $3.00 per dog....the other upgraded shampoos which were out of stock were....BRONZING.....BLACK.... .WHITENINg.....and DESKUNK. Also dogs had their teeth brushed in this time frame again because there was no toothbgrushes. From April 5th or 6th,2009 til April 14th, 2009 the only shampoo in stock was hypo-allergenic which every single dogs was bathe with. There was not BLEBERRY FACIALS from April15th til April 21st. These items were not backordered they simply wewre out of stock much to th proprietors knowledge....How do I know? Everyday I asked when would we be getting products to place in out inventory. Honestly it is okay to be out of stock it happens but don't charge clients it's just morally wrong...plus it went on for at least two months.......that is alot of lying....cheating....and extra money in their money box for services not rendered. Economically times are hard..we all feel the crunch, but the public deserves to get exactly what they pay for. I am sorry I lied to you....but I had no choice!

Any clients who have had the following upgraded services since approximately Feb. 14th ,2009 thru April 14th, 2009 should request an immediate refund for being unlawfully charged for the use of products not in stock at that time.....the main offense would be the FURMINATOR-SHEDLESS TREATMENT which ranges from an additional $10.00 to $35.00 poer dog.....second is TEA TREE SHAMPOO which is an additional $3.00 per dog...the other upgraded shampoo which were out of stock were...BRONZNG....BLACK....WHI TENING...and DESKUNK. Also NO dogs had their teeth brushed in this time frame, again because there was NO toothbrushes. From April 5th or 6th, 2009 til April 14th ,2009 the only shampoo in stock was hypo-allergenic which every dog was bathed with. There were no BLUERRY FACIALS from April 15th ,2009 til April 21st,2009 because there was none in stock. Thses items were "NOT" backordered
they simply were out of stock much to the proprietors knowledge.....How do I know?....everyday I asked when would we be getting products to place in our inventory. Honestly it is okay to be out of stock it happens but don't charge clients it's just morally wrong...plus it went on for two months....that is a lot of lying.....cheating and extra money in their money box for services "NOT" rendered. Economically times are hard we all feel the crunch but the public deserves to get exactly what they pay for. I bathed your dog and I am sorry for lying .....but I truly had no choice!

WATCH OUT wrote:

Any clients who have had the following upgraded services since approximately Feb. 14th ,2009 thru April 14th, 2009 should request an immediate refund for being unlawfully charged for the use of products not in stock at that time.....the main offense would be the FURMINATOR-SHEDLESS TREATMENT which ranges from an additional $10.00 to $35.00 poer dog.....second is TEA TREE SHAMPOO which is an additional $3.00 per dog...the other upgraded shampoo which were out of stock were...BRONZNG....BLACK....WHI TENING...and DESKUNK. Also NO dogs had their teeth brushed in this time frame, again because there was NO toothbrushes. From April 5th or 6th, 2009 til April 14th ,2009 the only shampoo in stock was hypo-allergenic which every dog was bathed with. There were no BLUERRY FACIALS from April 15th ,2009 til April 21st,2009 because there was none in stock. Thses items were "NOT" backordered
they simply were out of stock much to the proprietors knowledge.....How do I know?....everyday I asked when would we be getting products to place in our inventory. Honestly it is okay to be out of stock it happens but don't charge clients it's just morally wrong...plus it went on for two months....that is a lot of lying.....cheating and extra money in their money box for services "NOT" rendered. Economically times are hard we all feel the crunch but the public deserves to get exactly what they pay for. I bathed your dog and I am sorry for lying .....but I truly had no choice!

really!!!!!

Very interesting

These comments are written from employees recently dismissed for the apparent reason: lack of professionalism, character, and honesty. We stand behind all services provided if you have any questions regarding services your pet received please contact us immediately. Riesha (Co-Owner)

CAREFUL wrote:

Any clients who have had the following upgraded services since approximately Feb. 14th 2009 thru April 14th, 2009 should request an immediate refund for being unlawfully charged for the use of products not in stock at the time...the main offense wiould be the FURMINATOR-SHEDLESS TREATMENT which is an additional $10.00 to $35.00 per dog....the second is TEA TREE SHAMPOO which is an additional $3.00 per dog....the other upgraded shampoos which were out of stock were....BRONZING.....BLACK.... .WHITENINg.....and DESKUNK. Also dogs had their teeth brushed in this time frame again because there was no toothbgrushes. From April 5th or 6th,2009 til April 14th, 2009 the only shampoo in stock was hypo-allergenic which every single dogs was bathe with. There was not BLEBERRY FACIALS from April15th til April 21st. These items were not backordered they simply wewre out of stock much to th proprietors knowledge....How do I know? Everyday I asked when would we be getting products to place in out inventory. Honestly it is okay to be out of stock it happens but don't charge clients it's just morally wrong...plus it went on for at least two months.......that is alot of lying....cheating....and extra money in their money box for services not rendered. Economically times are hard..we all feel the crunch, but the public deserves to get exactly what they pay for. I am sorry I lied to you....but I had no choice!

These comments are written from employees recently dismissed for the apparent reason: lack of professionalism, character, and honesty. We stand behind all services provided if you have any questions regarding services your pet received please contact us immediately. Riesha (Co-Owner)

i brought my 3 year old Poodle here last week and loved the staff, and their courtesy towards me and my dog. The prices are VERY reasonably priced and out of all the grommers in town they BY FAR have the nicest and most profesional. I have and would highly recommend them.

The Muddy Mutt wrote:

These comments are written from employees recently dismissed for the apparent reason: lack of professionalism, character, and honesty. We stand behind all services provided if you have any questions regarding services your pet received please contact us immediately. Riesha (Co-Owner)

You know just as well as I do that you did not have the shampoo in stock that you have been charging clients for....I may be an employee who was recently dismissed....but I am NOT a liar...like you and you and your Mom.

Poodle Lover wrote:

i brought my 3 year old Poodle here last week and loved the staff, and their courtesy towards me and my dog. The prices are VERY reasonably priced and out of all the grommers in town they BY FAR have the nicest and most profesional. I have and would highly recommend them.

I am not talking price I am talking not getting what you pay for....If someone is paying for the upgrade of furminator shampoo and there isn't any in stock...that is wrong....that is wrong!

Wow, some people get their panties in a wad because a pet service is out of shampoo and then publishes the same line 3 times under different handles. Are you insane or just stupid.
If you are a fired employee, we can understand why.
If not, use a different groomer.

firetruck wrote:

Wow, some people get their panties in a wad because a pet service is out of shampoo and then publishes the same line 3 times under different handles. Are you insane or just stupid.
If you are a fired employee, we can understand why.
If not, use a different groomer.

The point is that the establishment charged the clients for a shampoo that was not in stock...a shampoo that was out of stock for at LEAST TWO MONTHS......an upgrade...a specialty shampoo....an aditional charge of $10.00 to $35.00 ....that is the point...are you stupid? Or do you like being ripped off.....?

The Muddy Mutt wrote:

These comments are written from employees recently dismissed for the apparent reason: lack of professionalism, character, and honesty. We stand behind all services provided if you have any questions regarding services your pet received please contact us immediately. Riesha (Co-Owner)

Not services...you charged clients for an upgraded shampoo that you knowingly did not have in stock...don't talk about honesty and character you blew both of them when you continuoisly day after day charged clients for shampoo you didn't have

I have been going to The Muddy Mutt since they have opened and I will not go to anyone else. They treat me like I'm loved, and are very very good to me. I would never go to a person who starts a business in their home.....that is illegal.

Munchkin wrote:

I have been going to The Muddy Mutt since they have opened and I will not go to anyone else. They treat me like I'm loved, and are very very good to me. I would never go to a person who starts a business in their home.....that is illegal.

so is paying employees off the books.....under the table....in cash.....

It is also illegal to have an employees Mom wash a clients dogs while the employee grooms the Mom's dog!

be real wrote:

It is also illegal to have an employees Mom wash a clients dogs while the employee grooms the Mom's dog!

How can someone disagree with this? I would not expect this, I expect for a trained person to properly aminister a bathe to my pet!

First off, I have never been an employee at MM. I am a school teacher in Canton who happens to live nearby. I have had my dog groomed at MM several times and will not return. I had my doubts about some the "services" that were offered and this just seals the deal. I did some research and have most certainly found out that the distributors of Furminator and other products, do not provide the select items or items to carry out their claimed services to MM. They may have provided in the past, but not in bulk that would be required to provide meaningful services of the product. It is to my understanding that Fuminator will be investigating this.
Thanks to Get Real/For Real for bringing this to light so I know that I am not the only one who was having doubts.

Concerned Customer wrote:

First off, I have never been an employee at MM. I am a school teacher in Canton who happens to live nearby. I have had my dog groomed at MM several times and will not return. I had my doubts about some the "services" that were offered and this just seals the deal. I did some research and have most certainly found out that the distributors of Furminator and other products, do not provide the select items or items to carry out their claimed services to MM. They may have provided in the past, but not in bulk that would be required to provide meaningful services of the product. It is to my understanding that Fuminator will be investigating this.
Thanks to Get Real/For Real for bringing this to light so I know that I am not the only one who was having doubts.

thank you Concerned Customer I appreciate your voice..I have been bad mouthed and called a liar...I appreciated you for valadating the truth.

I hope your allagations are true and factual.
A little research will show that "bloggers" like you, are loosing court battles all over the country for comments made on blogs. Freedom of speech rights do not apply here.
Just read a case where the blogger not only lost his case, but also had over $25,000 in atty fees.
Now the family is loosing their home to pay damages.