Review: Thomas Tire Co

every time i take my truck there for 1 certain item they always find something else wrong. Don't know for sure but it ends up costing me extra money. think i'll try another service center.

In my opinion, the service managers are crooks. They are the closest repair shop to my home, but I drive out to Ramseur for service.

I've got to go by there (probably tomorrow). I bought a set of tires three years ago with a 50k warranty. I've got around 23k on them now and there is 2/32 thread left. We'll see what happens. I've already been told that I better have my rotation sheet. "What inspection sheet"? I've always pulled up to the front of store #1 and told them what I needed. The person would hand me a paper enclosed within a clear protector marked "tire rotation". I would then pull the car in front of the bay and they are done in no time. I did stay with the car.

Like others I have heard and had good friends go there to get something done, like an oil change. Next thing when they go to pick up their car "bam" they needed brake pads (that's what happened to a friend). Guys, stay with your vehicles even if you have to stand outside the workbay.

Phil wrote:

every time i take my truck there for 1 certain item they always find something else wrong. Don't know for sure but it ends up costing me extra money. think i'll try another service center.

Hi , I would really like to talk to you about your service experience with Thomas Tire, we have been in business for 25 years and have many satisfied customers, when I hear of a bad experience I want to see what I can do to correct the problem, please give me a call , thanks Mike Thomas