Michelin, Honda to Pay Out After PAX Run-Flat Tire Settlement

Jul 3, 2009 | Posted by: roboblogger | Full story: The Driving Woman

Run-flat tires are a mixed blessing, for all the reasons listed here . Some owners of Michelin's PAX run-flats that came with the "Technology Package" on Honda Odyssey Touring and Acura RL models certainly didn't like them.

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Judy

United States

#1 Aug 2, 2009
I have a 2007 Honda Odyssey touring edition and in one year the tires were bald. Today 8/2/09 two of them are showing the steel tread... NOW how do I get them to replace them.. I only have 28,000 miles on them. I can't afford the cost of 4 new tires... THIS STINKS.. and who gets the money from this settlement that I evidently can't be a part of????
Will

Dayton, OH

#2 Aug 17, 2009
Has anyone successfully gotten Michelin (or your Honda dealership) to truly replace a tire damaged by road hazard for "free"?

I've had two road hazard punctures, and each time I'm told that gel packs aren't included in the limited warranty. I've had to have multiple tires replaced, so this time I didn't take the Michelin customer service reps word for it---I went back and looked at the warranty and FAQ on MIchelin's PAX website.

The warranty says (quote):
"If a Michelin PAX system tire becomes unserviceable due to...a road hazard injury during the first 24 months of service or before 50% of the tread is worn, whichever occurs first, Michelin will furnish a comparable replacement tire at NO CHARGE. No charge will be made for demounting, mounting and balancing, but the consumer will be responsible for paying any other service charges and applicable taxes".

The emphasis on NO CHARGE is not mine--it's in the warranty.

My issue is that Michelin claims the gel pack is not covered under the warranty, despite the fact that it's required in order to replace a tire. I guess they consider it a "service" to make the tire roadworthy??

What really ticks me off though is that the MIchelin customer service agents insisted that the warranty and website both explicitly state that gel packs are not included in the warranty coverage despite the fact that I was holding a copy of the warranty in my hands, and it makes absolutely no mention of gel packs anywhere. Apparently Michelin changed the wording in the limited warranty last fall to specifically exclude gel packs, and it is being applied retroactively to all owners of PAX tires.(By the way, I just checked. The warranty currently on the MIchelin PAX website doesn't mention ANYTHING about gel packs.)

If you've had your tires serviced under the PAX roadside hazard warranty, have you been subjected to this same junk fee?

Will
judy

Providence, RI

#3 Oct 13, 2009
I purchased a used Touring Odyssey last Dec. The dealer put 2 new PAX tires on the rear. I was told nothing about the PAX system at all...only that the tires were expensive. I wanted to replace the front tires also, at my expense and was told they didn't need replacement. I did not have any opportunity to discuss a warranty.
Throughout the winter, I was totally disappointed with the car's performance in the snow and on slick roads. Maybe because the front tires really did need replacement.
This summer, I had a puncture in one of the new rear tires. The minute my dashboard indicator told me there was a problem, I ceased driving and called the tire dealer to arrange a fix. He told me it was OK to drive to their establishment (25 miles away)if I just didn't go over 50mph. I brought the car in and got a ride to work. The initial cost to repair the tire was quoted at $63.48. While at work I got a call to tell me the nail which caused the puncture, also destroyed the integrity of the "inner ring", and replacement of that would be an additional $100.
A week later, the indicator again said to check my tire pressure. The repaired tire was flat! This time I had it towed to the tire dealer. They replaced the stem at no charge to me.
A week later the tire was again flat. I re-inflated it and drove the 25 miles to drop it off. I got a ride home.
The next day they stated the tire pressure was fine, and they found no leaks. I got a ride, and drove home.
A week later the tire was flat. I re-inflated and drove there.
The manager told me that because of the Gel inside, most times the patch does not adhere, and leaks air.( Why couldn't they plug the tire instead of pasting a pastch to the inside?) He said the only way to really fix the problem was to buy a new tire. So I did..at an additional cost of $253.
I have the forms to fill out regarding the class action suit against Michelin and Honda, but they are difficult for me to understand.
Has anyone actually had any luck with this?
judy
Nick

Spring, TX

#4 Oct 20, 2009
Any one got any offer or option to receive a spare tire kit for Honda Odyssey Touring 2006 for added safety.
JOE

Los Angeles, CA

#5 Oct 30, 2009
THESE TIRES ARE A COMPLETE RIP OFF. 28000 MILES ON OUR 2007 ODYSSEY AND I HAVE TO PUT A SET OF TIRES ON IT AT A WOPPING 1300.00 FOR THE SET. NO WARRANTY. WHAT?!! THIS IS UNHEARD OF, AND NO MATTER WHO OR WHERE I CALL I GET THE SAME STORY. SORRY BUT IT IS WHAT IT IS. NEEDLESS TO SAY I WILL NEVER BUY ANOTHER HONDA OR MICHELIN TIRE AGAIN
JOE
Neal

Colorado Springs, CO

#6 Nov 2, 2009
Pulling a mountain pass we came across many rocks on the raod chich came off the side of the mountain, I manuverd to miss the large rocks and ran over a few smaller than hand size rocks and the right rear tire poped from the rock puncture and went flat. The PAX system tire indicator came on and indicated the right rear tire was flat and the runfat system is ok to run up 125 miles at less then 50 MPH. Long story short, could not find a spare in the vehicle, so ran on the tire 16 miles home in a blizzard for the night, called next day on a Saturday to find clossest place to fix or replace, had to drive 2 hours with tire removed and in trunk of brothers car to get fixed, at the Honda dealer could not fix so they replaced the tire, said under warranty sent me home, at ZERO cost. Thanks Honda, great tire in an emergance as it got the Women and Kids & me home, super no mess flat, most people dont know how to change a flat now adays anyway, and with a handycap child modified Honda Odyssey van, time and safety of changing a flat, its nice to know they will still make it home after a flat. Great Job Mitchelin/Honda
hilda from florida

Gainesville, FL

#8 Nov 10, 2009
after researching the 2005 honda odyessey I purchas the vehicle not knowing that this vehicle had very expensive michelin tires
now I need to replace all 4 tires in which the only place I can get them will be at the honda dealer this dealer tells me that this price is very reasonable. the price for 4 tires is 1,502.00
Ive owened toyota cars all my driving life never had no problems.
I will never buy another honda or michelin tires again.

P.S.can someone tell me were i can buy these pax tiers chep
Kimberly- South Carolina

Hilton Head Island, SC

#9 Nov 11, 2009
I purchased a 2005 Honda Odyessey Touring a year and a half ago. No one told us that there was not a spare tire in the Touring models, nor that the tires were $300 each. I am very disappointed because the run flat tires do not always run flat as they say. We had to call a friend to use their spare on an LX model (which comes equipped with a spare) until we could figure outwhere to order our tires from. Honda was not very helpful either, they said they could give me a form to fill out to ask for the rebate for the spare tire kit. The kit is $250 and the rebate is $110, so the spare kit will cost me $140. I think this is a rip-off. The car should have come with one. I have NEVER heard of a car that did not come with a spare.
liner

Hicksville, NY

#10 Nov 12, 2009
hilda from florida wrote:
after researching the 2005 honda odyessey I purchas the vehicle not knowing that this vehicle had very expensive michelin tires
now I need to replace all 4 tires in which the only place I can get them will be at the honda dealer this dealer tells me that this price is very reasonable. the price for 4 tires is 1,502.00
Ive owened toyota cars all my driving life never had no problems.
I will never buy another honda or michelin tires again.
P.S.can someone tell me were i can buy these pax tiers chep
Hilda, there's nothing wrong with Hondas or Michelin tires. Apparently you didn't do enough research to discover that the Touring model comes with run-flat tires. That's one of the major "features" of the Tech package.
Run-flats, as you have learned, haven't turned out as the car makers envisioned. They are desperate to reduce the weight of their cars and wanted to eliminate the spare.
I'm not familiar with these tires, but would assume they require specific rims. So, you have the choice of either replacing them with the same thing, or researching to see if you could buy 4 standard rims with 4 regular tires. I have 210,000 miles on my Maxima and have just purchased my 4th set of Michelin MXV4s. I have NEVER had a flat with any of them. Ever.
Buy four of them with the correct rims and a yearly membership to AAA, in case you get a flat. They'll ride much better too.
WVductman

Lady Lake, FL

#11 Nov 23, 2009
I have been lucky. I have a 2007 Honda Odessey that I purchased new. I now have 44,000+ miles and I think I have enough tread to get another !0 to 15 thousand miles. I was not aware of the replacement cost until my last service at the dealership and I was told that most people only get about 30,000 miles and when mine need replaced it will cost $1,400.00. I was shocked. Had I known this when I purchased the van I would have made a different choice.
liner

Hicksville, NY

#12 Nov 24, 2009
WVductman wrote:
I have been lucky. I have a 2007 Honda Odessey that I purchased new. I now have 44,000+ miles and I think I have enough tread to get another !0 to 15 thousand miles. I was not aware of the replacement cost until my last service at the dealership and I was told that most people only get about 30,000 miles and when mine need replaced it will cost $1,400.00. I was shocked. Had I known this when I purchased the van I would have made a different choice.
See my post #10, FWIW. Also, please make very sure you have a trans fluid flush or drain every 30K or so. Don't forget!
WVductman

Lady Lake, FL

#13 Nov 24, 2009
liner wrote:
<quoted text>
See my post #10, FWIW. Also, please make very sure you have a trans fluid flush or drain every 30K or so. Don't forget!
I am pretty good about required service/maintenance schedules. For the past 25 years I have had all of my cars/vans/SUV serviced by the dealer where the purchase was made, this includes all oil and fluid changes. However I have always purchased my tires away from the dealership. But it looks like that now I will have to get my tires replaced at the dealership. Happy Thanksgiving everyone!!!
audiojoe1

Louisville, KY

#14 Dec 16, 2009
I just got a letter from the Class Action suit regarding the PAX tires. Apparently, since I bought a 2006 Honda Touring with PAX tires, I am not covered under the class action suit. What a rip off.
I had only 20,000 on the Odyssey and all 4 tires were well past the wear limits. The cost to replace them was atrocious, and I could only replace them with the same tire!!!!!! Talk about a captive, screwed audience!
I thought more of Honda then this. But I have had pretty good luck buying Toyota since then!
steve d

San Diego, CA

#15 Dec 16, 2009
with 76,000 miles on my 2006 honda odyssey touring i'm faced with buying my 3rd set of these expensive tires.i'm now shopping for new standard wheels which is another hassle since many companies [even tire rack] won't sell replacements wheels for this van.
i'm not paying another $1300 for 4 more pax tires though.
steve d

San Diego, CA

#16 Dec 16, 2009
audiojoe1 wrote:
I just got a letter from the Class Action suit regarding the PAX tires. Apparently, since I bought a 2006 Honda Touring with PAX tires, I am not covered under the class action suit. What a rip off.
I had only 20,000 on the Odyssey and all 4 tires were well past the wear limits. The cost to replace them was atrocious, and I could only replace them with the same tire!!!!!! Talk about a captive, screwed audience!
I thought more of Honda then this. But I have had pretty good luck buying Toyota since then!
why isn't 2006 covered?
liner

Hicksville, NY

#17 Dec 17, 2009
steve d wrote:
with 76,000 miles on my 2006 honda odyssey touring i'm faced with buying my 3rd set of these expensive tires.i'm now shopping for new standard wheels which is another hassle since many companies [even tire rack] won't sell replacements wheels for this van.
i'm not paying another $1300 for 4 more pax tires though.
Don't blame you Steve. A joke. BTW, in my experience, a class-action lawsuit does nothing but enrich the lawyers involved. You wind up with a $50 coupon good for the next 7 days on the purchase of a new $30K Honda. Or something.
I'm surprised that someone mentioned here that Tirerack wouldn't help them. I would think a direct phone call to one of their reps would result in more info. No reason that you couldn't get a set of standard rims and regular tires.
George

Rancho Palos Verdes, CA

#18 Dec 22, 2009
The class action law suit provide for michelin to cover a prorated amount below getting 36K out of a tire. i just had mine replaced and Michelin coverd 60% of the tire price. I am still dealing with Honday charging $100 per wheel for gel packs, installation and balancing, so out the door for 4 tires was $650. Take car in to honda dealership and have them all Michelin to get authorization to pay percentage of tire. I still hate the tire and problem, but at least getting some discount.>
ariel texas

Frisco, TX

#19 Jan 4, 2010
i also purchased a brand new 07' honda touring van and have 21 k miles on it i have already replaced one of the tires in the first year but now need 3 new tires...what the heck..
liner

Hicksville, NY

#20 Jan 5, 2010
ariel texas wrote:
i also purchased a brand new 07' honda touring van and have 21 k miles on it i have already replaced one of the tires in the first year but now need 3 new tires...what the heck..
If you can, bite the bullet and go get 4 regular rims and tires. Better off in the long run.
Denver driver

Littleton, CO

#21 Jan 8, 2010
Perhaps I missed it, but I would like to find out if anyone who has replaced the PAX tires on a 2006 Honda Odyssey has experienced any problems--like the van shaking--after they switched out the tires.
One of the guys from my dealership said they have heard (?) that the van simply doesn't run smoothly on regular tires and rims.

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