November 12, 2009
The Woodcliff Hotel & Spa (www.woodcliffhotelspa.com) has been honored by the American Academy of Hospitality Sciences with the prestigious Five Star Diamond Award. The 234-room hotel, located in the scenic hills of Fairport, NY overlooking Rochester in the Finger Lakes region, becomes the first New York State property outside of New York City to win the award.
The Five Star Diamond award is given to recipients for their commitment to luxury and service with in-depth evaluations conducted on service delivery, facilities, ambience, attitude, gastronomy and, above all, hospitality standards. The Woodcliff Hotel & Spa joins an elite group of only a dozen hotels in the United States to win the award.
'We are extremely proud to receive this distinction,' said Graham Asher, managing director of The Woodcliff Hotel & Spa. 'This is a great testimony to the hard work of our staff and the commitment to provide the finest service and facilities to our valued guests.'
The Woodcliff Hotel & Spa is managed by Dallas, TX-based Access Hotels & Resorts (www.accesshospitality.com) and owned by the The Widewaters Group, Inc. (www.widewaters.com), a premier real estate development and management firm headquartered in Syracuse, NY. According to Tom Baker, chief executive officer of Access Hotels Resorts, the award reflects the high standard of excellence expected at the hotel.
'We feel that this hotel is one the pre-eminent facilities of the entire Finger Lakes Region and this award validates that belief,' said Baker. 'Our guests are our number one priority and it's gratifying to see that our efforts in service and hospitality standards are being recognized.'
The Woodcliff Hotel and Spa is only 20 minutes from downtown Rochester, and offers spectacular views of the Rochester Skyline, Rochester Bristol Hills and Finger Lakes region. The hotel features 234 deluxe guest rooms, including 12 distinctive suites, along with heated indoor and outdoor pools, Whirlpool and sauna, outstanding cuisine at Horizons restaurant, the full-service Spa Elan, a nine-hole regulation golf course, and more than 6,000 square feet of meeting/event space.
About Access Hotels & Resorts
Access Hotels & Resorts is headquartered in Las Colinas, TX with a regional office in Philadelphia, PA. Access has a proven track record managing upscale to luxury properties, garnering nationwide success with a diverse portfolio of exceptional properties. Each hotel has uniquely redefined its location, offering the ultimate in guest services and luxury. Access Hotels and Resorts is an approved Hotel Management Company by Starwood Hotels and Resorts, Intercontinental Hotel Group, and Small Luxury Hotels.
To learn more about Access Hotels & Resorts management and development capabilities, call 972-869-7607 or visit: www.accesshospitality.com.
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