Monday Aug 25
Report: Surveillance Companies Are Secretly Selling Tech That Tracks Your Phone's Location
Cellular carriers already know where you are thanks to your phone. On paper it makes sense: Service providers like AT&T need to know your location in order to relay calls and texts, determining your position from cell towers.
Verint Recognized for Leadership in Customer Engagement, Workforce...
This is in addition to awards received for its customer experience initiative, desktop and process analytics software, and customer service solutions from KANA , A Verint Company.
Poor Customer Service is Eroding Customer Loyalty to Retail Brands
Nearly one-third of U.K. consumers have become less loyal to retail brands in the past five years, according to a survey of 2,000 consumers carried out by Vision Critical on behalf of KANA.
Cyber Security Industry Helping Verint Grow
The recent acquisition of KANA will help solidify the company's strong WFO market position.
Verint Announces Participation in Upcoming Investor Conferences
The Needham Interconnect Conference will take place at The Westin New York Grand Central hotel August 5-6.