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20 hrs ago | The Motley Fool

The Divine Comedy of Customer Service

The CEO of Goldman Sachs says it's doing "God's work." People might dispute the notion that using arcane financial instruments that bring the world's banking system to its knees is what the good Lord had in mind for a day's pay, but Goldman isn't the only one insulting our intelligence.

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Related Topix: Investment Banking, Financial Services, Goldman Sachs Group, Investment Services, Airlines, Banking, Bank of America, Retail, Wal Mart Stores, Best Buy

Wed Nov 25, 2009

Airport Business

United Airlines Introduces Try-Before-You-Buy Wi-Fi Promotion

Just in time for the busy Thanksgiving holidays, United Airlines customers on transcontinental p.s. flights can enjoy a complimentary onboard Internet session with the new Try-Before-You-Buy promotion, offered in conjunction with airborne communications provider Aircell.

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Related Topix: Airlines, Emerging Technology, Wireless, PDAs, US Travel, Travel

Tue Nov 24, 2009

Flight Global

Down to Two: United weighs its widebody options

PODCAST: I discuss the United order with Addison Schonland of IAG and Julie Johnsson of the Chicago Tribune.

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Related Topix: Airlines

Sun Nov 22, 2009

CW33 Dallas KDAF-TV

Top-notch luxury comes at too high a price for United Airlines

Fly the cheap seats from Chicago to Abu Dhabi on Etihad Airways and you'll be treated to freshly brewed cappuccinos and hot desserts.

1 comment

Related Topix: Airlines, United Arab Emirates, Middle East, World News,

CW33 Dallas KDAF-TV

United Airlines works to reconnect with customers and restore battered reputation

Ruehl Bulan perches on the left rear exit of a United Airlines jet and flings seat cushions, three at a time, into the chilly October night.

4 comments

Related Topix: Airlines

Fri Nov 20, 2009

CBS News

While Worker Pensions Fail, CEOs Get Rich

Three top United Airlines executive reaped more than $7 million in retirement benefits and $55 million in pay while the company's employee pension fund was failing and being dumped off on a taxpayer-funded government rescue corporation.

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Related Topix: Pension, Personal Finance, Airlines, Retirement

Cbs3.com

Alleged Drunk Pilot Misses Court Appearance

Share + Nov 20, 2009 11:00 am US/Eastern DENVER A United Airlines pilot from Colorado accused of being drunk in the cockpit before a flight was to take off from London didn't attend a court his court hearing in England on Friday.

2 comments

Related Topix: Airlines

Antrim Today

Pilot to face court on drink charge

A pilot will appear in court charged with being drunk on a plane after he was arrested at Heathrow Airport.

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Related Topix: Lakewood, CO, Airlines

Thu Nov 19, 2009

The Motley Fool

Throw This Stock Away

I believe in karma. I may be slinging venom in this weekly column -- where I shred a company to bits -- but I'm no meanie.

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Related Topix: United Online, Telecom, Computers, IT Services, Marketing, Airlines, Social Software, Internet, Science / Technology

Aero-News Network

UAL Attendants Honor (Mock) Picket Lines At American

United Airlines flight attendant members of the Association of Flight Attendants-CWA, AFL-CIO joined members of the Association of Professional Flight Attendants at American Airlines on the picket line at airports around the country Wednesday.

9 comments

Related Topix: Airlines

Wed Nov 18, 2009

USA Today

As pensions dried up, four firms paid top execs $49.5M

Top executives at four companies that jettisoned their employee pension plans received $49.5 million in retirement and severance benefits in the years before the companies filed for bankruptcy, while retirees saw their benefits cut by as much as two thirds, congressional investigators conclude in a report to be released today.

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Related Topix: Pension, Personal Finance, Retirement, Economics News, Bankruptcy, Airlines, George Miller, US Politics, US News, US House of Representatives, Democrat

Transworld Snowboarding

Telluride Offers More Airline Service For Winter 09-10

The TMRAO announced enhanced air service for the upcoming 09-10 winter season, providing visitors and guests even more ease and accessibility into the Telluride/Montrose region.

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Related Topix: Chicago Metro, Airlines

Customer Interaction Solutions

United Airlines Announces New Partnership With ExpressJet

UAL Corporation , the holding company whose primary subsidiary is United Airlines, today announced that ExpressJet Airlines, a wholly owned subsidiary of ExpressJet Holdings, Inc.

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Related Topix: Transportation, ExpressJet Holdings, Airlines

Tue Nov 17, 2009

Chicago Business

United hits post-Super Bowl travelers with fee

United Airlines was among the airlines on Tuesday that confirmed it will cost travelers more to fly on certain busy days next year.

9 comments

Related Topix: Airlines, Transportation, Northwest Airlines, Business News

ABC News

2 Carriers to Offer New Benefits to Elite Fliers

Codeshare partners United Airlines and Continental Airlines said Tuesday that starting next year they will allow members of each carrier's frequent flier program who have earned elite status to receive unlimited free upgrades on flights operated by both airlines when space is available.

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Related Topix: Transportation, Airlines, Continental Airlines

Mon Nov 16, 2009

Easton Express-Times

London arrest latest in pilot drinking episodes

The arrest of a United Airlines pilot this week for allegedly drinking too much before entering the cockpit is the latest in a series of incidents involving airline pilots and alcohol.

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Related Topix: Airlines, Transportation, Northwest Airlines, US News, Federal Aviation Administration

ChicagoBusiness.com Breaking News

UAL shifting some regional flights to ExpressJet

The Chicago company said Monday that ExpressJet Airlines, a unit of ExpressJet Holdings Inc., will operate 22 ERJ-145 aircraft under ...

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Related Topix: Transportation, ExpressJet Holdings, Airlines, Chicago Metro

Sun Nov 15, 2009

Winston-Salem Journal

The World

A suicide car bomber attacked a crowded market in northwestern Pakistan yesterday, killing 24 people.

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Related Topix: World News, Pakistan, Airlines, Lakewood, CO, South America, Colombia,

Sat Nov 14, 2009

New York Times

Worried About Losing Tax Revenue, Congress to Investigate Airlines' Fees

A passenger at the United Airlines counter in Chicago. United, which charges for checked bags, collects about $13 in fees per passenger, or 30 percent more than the industry average.

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Related Topix: Airlines, Dining, US Politics, US News, James Oberstar, US House of Representatives, Democrat, Jerry Costello, Business News

Fri Nov 13, 2009

Edge San Francisco

United Airlines Pilot Grounded on Suspicion of Being Drunk Shortly Before Takeoff

Yet another U.S. pilot has been found behaving badly, and this time authorities did something about it before the plane took off.

8 comments

Related Topix: Airlines

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