NCO Group News

Cloud based agent routing is changing the game by removing physical location barriers at an economical price - enabling global, sub-second warm transfers with real-time data screen pops for any agent in any location.

A Based on previous announcements by Moody's Investors Service and Standard & Poor's, the Company expects that its current corporate ratings will be upgraded two levels to new ratings of "B2" and "B", respectively.

NCO Group Inc. temporarily will hire more than 600 people for its customer contact center in Lenexa.

All the positions will let employees work from home as they help customers with payments.

NCO FINANCIAL SYSTEMS NCO is hiring government and education collectors for its Dublin location.