Michigan tops J.D. Power health insurance survey
Michigan ties California for the highest level satisfaction among consumers with their health insurance policies, according to a survey released Monday by J.D. Power & Associates.
Trending on the Topix Network
Book Review: 'Power' by Sarah Morgans and Bill Thorness
Dave Power , also known as J.D. Power III, started his own company in 1968. The idea was born during an evening spent with some of his friends from Wharton School .
Fri Mar 07, 2014
Automakers' warranty costs fall despite increase in recalls
Today's Paper, also known as the e-Edition, is an online replica of the printed newspaper.
New book chronicles J.D. Power III's creation of J.D. Power & Associates
Jaguar was named as the best auto brand for 2013, and Land Rover made a huge leap from 12th place last year to 6th this year.
Thu Mar 06, 2014
New Investment Fund Seeks Deals In Clean Energy and Water
A new investment fund, Oakland Energy and Water Ventures, announced this week that it's looking for second-stage deals up to $100 million in size in energy conservation and water treatment.
J.D. Power Names Verizon Wireless Network Quality Leader
J.D. Power and Associates today released its 2014 Wireless Network Quality Performance Study - Vol.
Wed Mar 05, 2014
Detroit Free Press
Automakers' warranty costs are falling despite increase in recalls
Warranty costs are falling for the U.S auto industry, even as the number of recalls gradually increases, according to a new study released Wednesday.
Mon Mar 03, 2014
9 Travel Brands Focused on Customer Service Excellence, According to Customers
A new survey released today by J.D. Power and Associates lists America's Consumer Champions, nine travel companies that do their jobs so well, they've earned peoples' choice-style awards from thousands of business and leisure travelers.
Frost Bank, USAA receive national accolades for customer service
San Antonio-based Frost Bank and USAA were among six Texas companies named as 2014 Customer Champions by J.D. Power and Associates .
Chrysler, Nissan post big Feb. US sales gains
Chrysler and Nissan each posted double-digit U.S. sales gains last month, luring customers onto icy-cold dealer lots by lowering prices on some key models.
Fri Feb 28, 2014
The Globe and Mail
Buying a new car? Talk to a delivery specialist before you drive away
If you've bought a new ride, you've also taken delivery of a new ride and it is the latter which is at least as sticky for customers and dealerships as the former.
NW Natural Reports 2013 & Q4 Results
Consolidated earnings were $2.24 per share on net income of $60.5 million for fiscal year 2013, compared to $2.18 per share and $58.8 million in 2012.
Mon Feb 24, 2014
Book Review: 'Power: How J.D. Power III Became the Auto...
BOOK REVIEW: 'POWER: How J.D. Power III Became the Auto Industry's Adviser, Confessor, and Eyewitness to History': Yes, There's Really a Power -- Dave Power -- Behind the Now Iconic Brand It has been said that getting anything done in the Army bureaucracy is like mating elephants: It is done at very high levels with a lot of bellowing and it takes ... (more)
The Washington Post
Ford Said to Drop Microsoft for BlackBerry QNX in Sync Systems
Ford Motor Co., struggling with in- car technology flaws, will base the next-generation Sync system on BlackBerry Ltd.'s QNX and no longer use Microsoft Corp.'s Windows, according to people briefed on the matter.
Sun Feb 23, 2014
Sonata drags down Hyundai
Hyundai notched big gains in its sales, market share and image when its swoopy 2011 Sonata hit the market.
Is Ford getting out of Sync with Microsoft?
Although there has been no official announcement, the recent buzz is that Ford is looking to drop Microsoft Windows in favor of Black Berry Ltd.'s QNX for its new Sync system, citing the fact that it will not only "improve the flexibility and speed of the next generation of cars, but will be less expensive and more reliable."
Sat Feb 22, 2014
Ford expected to drop Microsoft, use BlackBerry QNX in next-gen Sync
TOKYO/DETROIT/TORONTO -- Ford Motor Co., struggling with in-car technology glitches, will base the next-generation Sync system on BlackBerry Ltd.'s QNX and no longer use Microsoft Corp.'s Windows, according to people briefed on the matter.
Fri Feb 21, 2014
Wall St. Cheat Sheet
The Good and Bad News About February 2014 Auto Sales
It was a stormy February in much of the United States, but the forecast for auto sales on the month suggests dealers recovered enough in the home strectch to post gains over the previous year's stats.
Wed Feb 19, 2014
20 Best Used-Car Bargains
Like all the cars cited in this slide show, the model-year 2011 Acura TL sports-luxury sedan received above average marks for dependability from J.D. Power and Associates, and remains affordable as a used model, based on current estimates from Kelley Blue Book.
Mon Feb 17, 2014
Either New Cars Are Getting Less Reliable Or Olds Are Just Cranky
Increased complexity always frightens car enthusiasts, thinking at the newest crop of tech-heavy cars may be much less dependable in the long-term than their predecessors.