Chiarelli floats solution to settle dispute over suburban Hydro One customers
The long standing dispute between the City of Ottawa and Hydro One over suburban residents being serviced by the latter may end up being resolved by an independent arbitrator if a suggestion being floated by Ontario Energy Minister Bob Chiarelli gains any traction.
Trending on the Topix Network
Fri Mar 07, 2014
Hydro Ottawa CEO on acquiring Hydro One customers: Piss or get off the pot
Currently, close to 50,000 customers within the city get their power from Hydro One.
Bernard Lord to take over as chair of OPG, Sandra Pupatello at Hydro One
Former New Brunswick premier Bernard Lord will be taking over as chairman of Ontario Power Generation, the province's government-owned utility.
The Toronto Star
Sandra Pupatello to chair Hydro One amid billing fiasco
Former cabinet minister Sandra Pupatello, runner-up to Premier Kathleen Wynne in last year's Liberal leadership, is being named chair of Hydro One as it deals with an overbilling fiasco, the Toronto Star has learned.
Wed Feb 26, 2014
The Toronto Star
Hydro One is a million times sorry
The publicly owned utility is mailing letters to its 1.1 million residential customers, begging forgiveness for a customer billing fiasco and a failure to deal with the fallout.
Fri Feb 21, 2014
4,500 homes without power in Bracebridge
Hydro One reports about 4,500 home without power near Healey Lake. Some readers are reporting their power has returned but Hydro One estimates full restoration won't be achieved until around noon.
Thu Feb 20, 2014
Ontario ombudsman flooded with Hydro One complaints
The Ontario's ombudsman office has received over 4,000 complaints since its office launched an investigation into Hydro One in early February.
Fri Feb 14, 2014
Hydro One Releases 2013 Year-End Financial Results
The move to the new system was required to improve customer service while replacing outdated and unsupportable technology.
Thu Feb 13, 2014
Egan: Hydro sends $18,000 bill to house with no power
She and her husband own a farmhouse on 100 acres but don't live there. No one has for at least three years.
Wed Feb 12, 2014
Ombudsman probe gets 2,500 more Hydro One complaints
Andre Marin said his staff is meeting weekly with the utility in an effort to sort our individual cases - customers who have had issues ranging from no bills for months to unusually steep bills.
Mon Feb 10, 2014
The Globe and Mail
Hydro One chair vows to fix erratic billing system
A power corridor runs alongside a residential development in Mississauga, Ont. The chair of Hydro One has promised to fix the utility's error-plagued billing system.
Column: Hydro One stories will shock you
I realize being the Ombudsman of Ontario is a big-pants job that keeps you busy, a lot on your plate and all that, but I just have to ask - where have you been? I would have thought we were past stories.