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The new features of Chat Spacesa , Email Spacesa and Knowledge Spacesa help enterprises deliver more effective and personalized customer interactions, especially when service and support must be provided on a large scale across a range of devices.
Should the government provide access to health care for everyone?
Do You Know Which Congress Members Are Criminals?
Forrester Research's report, "Why Every Online Retailer Needs To Think Green," found green retail initiatives attract and retain high-value customers.
Dozens of online subscription businesses have popped up offering to ship boxes of goodies within a given niche or theme, like makeup or travel, each month for $1 to about $50.
Stephen Powers and a colleague grabbed breakfast the morning of a business conference in Las Vegas.
As marketers race to serve the digital shifts in consumer behavior, agencies have raced alongside to help them.
A recent study from DMA reported that 75.8% of marketers are using more promotional emails to market their business than they were just three years prior.
Are you operating a small retail store or thinking about opening one? If you don't yet have a plan for selling your products online, start planning now.
SecureKey, the leading provider of trusted identity networks, today announced a webinar on the growing challenges to digital identity.
Marketing innovation labs are all the rage among long-successful enterprises that now find themselves playing catch-up to nimble, tech-savvy startups.
Believe it or not, a fair number of people like my workshops on mobile strategy.
Forrester Research published a report revealing how pervasive the use of social media is among B2B decision-makers in North America and Europe.
Forrester Research, Inc. today announced that Chief Financial Officer Michael A. Doyle will speak at the Barclays Select Series 2013: Information and IT Series Forum Conference on Thursday, December 12, 2013.
U.S. online sales were on track for nearly 20% growth on Cyber Monday - the first full workday after Thanksgiving and always one of the biggest online shopping days.
Sales and traffic to online retailers by category and merchant type, data on Amazon and other leading e-retailers, comparisons of leading web retailers, site performance data, more.
Shoppers won't find any Cyber Monday deals today at Ross or Marshalls, the two discount retailers .
Televisions, computers and free shipping appear to be main targets for Cyber Monday deals, where online bargains are expected to be as plentiful as leftover Thanksgiving turkey and to result in increased spending.