I'm not familiar with the Plaza El Segundo, but I imagine they contain retail establishments in addition to Petsmart. Cute dogs and puppies an eyesore?! Come on Mr. Management, admit it! The dogs are not driving away customers. On the contrary, they're drawing customers. You're afraid they're stealing the thunder or rather "dollars" away from the other retail tenants. I'm sure if the shoppers really want or need something from the other retailers, they will eventually make their way there. Instead of complaining, why not use the adoptions to draw more people into the shopping area. I bet business will increase for all. Have a heart!