Telephone Doctor to speak on customer service Nov. 18

Full story: Southeast Missourian

Nancy Friedman, also known as the Telephone Doctor, will lead sessions on improving customer service at one's company during the 10th annual meeting of the Medical Group Management Association.

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Daily Horoscope for December 26

Sagittarius

Mercury turning retrograde in your house of finances carries a rather unseasonal message, because it's telling you to pay attention to your finances over the next few weeks. If you already know that you've overspent this month, you won't need to be told that a few economies are just around the corner. Get the facts straight and pay attention to the small print. You may also have to make some adjustments to an intimate relationship so it can move into another phase.

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