Outsourcing News

AP Business CINCINNATI - An operator is standing by - at home. Companies that supply customer service agents to businesses around the world say they are saving money and attracting better employees by letting ...

A heated debate on the rescue plan for the 'Big Three' automakers is raging on both sides of the border.

FRAMINGHAM, Mass., November 25, 2008 – A new study from IDC forecasts that worldwide services spending will grow 5.2% year over year in 2009, down 1.5 percentage points from the previous forecast.

Edward Yang to Further Strengthen North America & Europe Management Team of iSoftStone Corporation a a BEIJING and BOSTON, Nov.

S Ramadorai, the chief executive officer and managing director of the country's largest information technology company Tata Consultancy Services [ Get Quote ] , remains unperturbed by the current global ...

Amid gloomy scenario in the global job markets, hiring in India is continuing at a strong pace with world's largest business process outsourcing firm Affiliated Computer Services planning to recruit 1,000 ...

By Adam Lawrence U.S. jobless claims are at a seven-year high. More than 9 million Americans are now out of work, and unemployment is cutting across all industries.

Sharon Alt has found that probing questions can lead to lower medical bills. She saved about $4,000 off an emergency room visit by her uninsured daughter after determining the young woman would be safe to wait ...

A strike at South African Airways by the Satawu could begin on Saturday, the airline said.

Conservationists are looking to the wife of Texas oil tycoon T. Boone Pickens to help push for federal reforms that they say will help thousands of wild horses and save rangeland in the West.

Madeleine Pickens recently announced plans to create a refuge for wild horses. She came up with the idea after hearing that the U.S. Bureau of Land Management was considering euthanizing some of the animals to control the herds and protect the range.

WildEarth Guardians wants to take Pickens' plan further by proposing a solution the group believes would resolve public land grazing conflicts that have resulted in the horses needing a home.

Accenture will provide Xcel Energy with application management services under a multi-year application outsourcing agreement.

Under the agreement, Accenture will provide application maintenance and software development for Xcel Energy’s customer care, meter systems and human resources/payroll applications. Xcel Energy will leverage Accenture’s deep experience in the utilities sector and in application outsourcing services to increase its operational performance and enhance its customer service.

Deutsche Bank AG is transforming the Philippines into an even bigger outsourcing hub for its global operations to account for 60%-70% of its offshoring business, the Philippine Daily Inquirer newspaper reported Tuesday.

For next year alone, it plans to increase its employees in the Philippines to 2,500 from the current 1,600, the report said, quoting Chris Sullivan, chief executive of Deutsche Knowledge Services Pte.

Global technology and IT services firm Mindteck said it would move 70 per cent of its outsourcing work to India in order to consolidate its businesses.

Companies that supply customer service agents to businesses around the world say they are saving money and attracting better employees by letting them work from their own houses.

Unisys Corporation today announced that its Unisys Global Services Center in Shanghai has earned the Capability Maturity Model Integration level 3 rating.

By Madhusree Chatterjee, New Delhi, Nov 25 : Can ideas change a nation? Co-founder of Indian software giant Infosys and author Nandan Nilekani believes that they can, even if it takes a long time for them to ...

As the economic crisis deepens in the U.S., some lawyers are making out well -- in India.

India's outsourcing companies are increasingly looking at deals in cash-rich Middle East and other emerging markets as they try to offset the worsening global financial crisis.

BANGALORE: Indian IT and IT-services companies seem undaunted by the potential impact from U.S. President-elect Barack Obama's proposal to repeal tax breaks for companies that outsource certain operations to ...

The National Outsourcing Association has launched new qualifications in outsourcing, available at several levels up to a masters degree. The qualifications aim to help companies more accurately evaluate the skills and knowledge of their IT suppliers. ...